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20
Google fonts
posted
Google font integration does not work. What should I do?
Indigo say: Currently, we don´t support this Google font.
Thanks


  • 100
    Offline posted

    Hi Jana,

    We're not aware of problems in the Google fonts feature.

    Could you share more details about this issue?
    What steps you are following and what's the font that it's failing.

    Kind regards,
    Pablo
    Indigo Team

    • 20
      Offline posted in reply to Pablo Moleri

      Thank you for your interest.

      All fonts are failing.
      I'm following these instructions help.indigodesigned.com/.../downloading-google-fonts

      Originally I had an old version of indigo studio installed, where there was no possibility of google fonts at all, after the update there is a possibility to download but it still does not work.

      I enclose a print screen:
      drive.google.com/.../view


      Thank you a lot

      • 20
        Offline posted in reply to Pablo Moleri

        It still doesn't work, I'm sending logs to the mail.

        Thank you

        • 100
          Offline posted in reply to Jana Bu

          That message is meant for when a specific font fails to render, but it seems it's happening for every font. Perhaps something got corrupted in your installation.

          Could you try the following?
           - Close Indigo Studio
           - Go to: Documents\Indigo Studio\Settings\Fonts
           - Delete the Google Fonts folder
           - Start Indigo again

          Then try to download only a few fonts to check if it's working.

          If it still fails, please send a zip file with the logs at: Documents\Indigo Studio\logs\
          to indigo@infragistics.com

          Kind regards,
          Pablo
          Indigo Team