Nothing happens after start | Infragistics Forums

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Nothing happens after start

Zsolt Molnar posted over 11 years ago

Hi,

I'm experienced with a problem. There was something like a freeze, the Indigo Studio didn't response and after some minutes (over 10) I had to kill the process. Now it is not working. The splash screen starts but nothing else happens. I've tried to repair, reinstall, uninstall, restart some times but it didn't help. I don't know what happened it has stopped to work. I've searched for any related information in the event log but it does not have anything.

UPDATE: It is now working I deleted every temporary folder but I think maybe there is not any relation between this and the startup failure. Is that possible it needs to connect to somewhere and that service was down?

Please give me some feedback about this strange issue. Is there anybody else who has faced with this kind of issue? :)

Regads,
Zsolt Molnar

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1870

Diego Rivero posted over 11 years ago in reply to Joseph Daigle +1 verified
Hi Joseph, We're going to publish a new version next Monday / Tuesday that addresses some startup problems we had previously. I hope that it’ll help...view reply »
640

Offline Claudio Pi posted over 11 years ago in reply to Joseph Daigle +1 verified
Hi Joseph, We were able to reproduce the installation issue under a Win 8 x64 environment and we are working on a fix for it. In the meanwhile I...view reply »
1870

Diego Rivero posted over 11 years ago in reply to sara hlcombe +1 verified
Hi again Sara, Can you try downloading the Silverlight dmg file from here: http://www.microsoft.com/getsilverlight/handlers/getsilverlight.ashx ...view reply »

100

Offline Oskar Atkinson posted over 8 years ago in reply to Claudia Badell

Hi Claudia,

fix seems to be working

Thanks

Oskar
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1655

Offline Claudia Badell posted over 8 years ago in reply to Oskar Atkinson

Hi, Oskar!

I've just sent you an email with a possible fix for this.

Thanks for your time.

Best regards,
Claudia
Indigo Studio Team
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100

Offline Oskar Atkinson posted over 8 years ago in reply to Diego Rivero

seems like I have the same issue. Frozen at startup.

from the log:

2016-06-29 14:39:48.19 [61448e] [Debug] NativeHost: Created web browser
2016-06-29 14:39:48.20 [61448e] [Info ] NativeHost: Initializing native host
2016-06-29 14:39:48.20 [61448e] [Debug] NativeHost: Loaded settings file
2016-06-29 14:39:48.22 [61448e] [Warn ] CefProcess: CEF Devtools support was requested but C:\Users\oatkinson\AppData\Local\Infragistics\Indigo Studio\en-GB.pak was not found.
2016-06-29 14:39:48.22 [61448e] [Debug] CefProcess: Devtools disabled.
2016-06-29 14:39:48.25 [61448e] [Debug] NativeHost: Launched CEF process
2016-06-29 14:39:48.50 [61448e] [Debug] ResourceServerHttp: Opened resource server on URI: 'http://localhost:7890/'.
2016-06-29 14:39:48.50 [61448e] [Debug] NativeHost: Created resources server
2016-06-29 14:39:48.52 [61448e] [Debug] NativeHost: Created preview runner
2016-06-29 14:39:48.52 [61448e] [Debug] NativeHost: Native host initialized
2016-06-29 14:39:48.54 [61448e] [Debug] ResourceServerHttp: Serving request: '/'
2016-06-29 14:39:48.56 [61448e] [Debug] ResourceServerHttp: Serving request: '/Silverlight.js'
2016-06-29 14:39:48.56 [61448e] [Debug] ResourceServerHttp: Serving request: '/styles.css'
2016-06-29 14:39:48.57 [61448e] [Debug] ResourceServerHttp: Serving request: '/SplashProgress.gif'
2016-06-29 14:39:48.57 [61448e] [Debug] ResourceServerHttp: Serving request: '/InfragisticsLogo.png'
2016-06-29 14:39:48.57 [61448e] [Debug] ResourceServerHttp: Serving request: '/splashLoading.jpg'
2016-06-29 14:39:48.60 [61448e] [Debug] ResourceServerHttp: Serving request: '/html5shiv.js'
2016-06-29 14:39:48.63 [61448e] [Debug] ResourceServerHttp: Serving request: '/bg.png'
2016-06-29 14:39:49.02 [61448e] [Debug] ResourceServerHttp: Serving request: '/Indigo.xap'
2016-06-29 14:41:12.95 [61448e] [Info ] NativeHost: Native host closing

when closing the startup screen .. here is the exception:

************** Exception Text **************
System.ArgumentNullException: Value cannot be null.
Parameter name: value
at Newtonsoft.Json.JsonConvert.DeserializeObject(String value, Type type, JsonSerializerSettings settings)
at Newtonsoft.Json.JsonConvert.DeserializeObject[T](String value, JsonSerializerSettings settings)
at Infragistics.Prototypes.Shell.Win.SilverlightInterface.TryJsonInvoke(String methodName, Object[] args)
at Infragistics.Prototypes.Shell.Win.SilverlightInterface.HasUnsavedChanges()
at Infragistics.Prototypes.Shell.Win.NativeHost.OnNativeHostClosing(Object sender, CancelEventArgs args)
at System.Windows.Forms.Form.OnClosing(CancelEventArgs e)
at System.Windows.Forms.Form.WmClose(Message& m)
at System.Windows.Forms.Form.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

Thanks for you support

Oskar
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1870

Diego Rivero posted over 8 years ago in reply to David

I've just sent you an email with a possible fix for this.

Regards,

Diego
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945

Offline David posted over 8 years ago in reply to David

Still have not been able to reliably get the application to start!

Just installed your latest version and it actual ran three times, in a row. fourth time not so lucky. Each time I just quit the app and restarted.

on the first time did get this

Running on Windows 7 Enterprise x64 Service Pack 1 (6.1.7601.65536)
Silverlight (5.1.41212.0)
Connection Status: Connected
Support Key 044eb13a-3914-41fd-a5b2-e6faaa622a84
License Infragistics Ultimate 2016 Vol. 1
indigodesigned.com user: <none>
2016 Vol. 1 (Dragon.Release_20160418.2 - 7.0.2000.30)

when I closed the non starting app I get the following
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