My Windows Forms app is designed with an UltraWinTab with tabs on the left, each of which may contain an UltraWinTab with tabs across the top. This form has been called from a Main form via a ShowDialog. This works fine on my dev machine and my test machine.
However, on the Client's machine (Win 7) the clicking works sporadically and it takes several clicks to switch tabs.
Any suggestions as to what may be happening and how to fix? I'm about to add some loggng to try to figure out where the mouse click is going, but am at a loss as to what might actually be happening.
Thanks...Steve
Hello Steve,
Which version of our product are you using? Please provide me with as much environment details as possible. In order to properly assist you I require an isolated sample that demonstrates the issue.
Let me know if you have any additional questions.
My apologies for not responding sooner! This issue was not happening on my development or test machines, just on the clients! I have been unable to convince the client I needed to test on his machine until today!
What I found was that when I was using transparent buttons (the Appearance.BackgroundColor same as the Form.TransparencyKey) that the buttons would not work. The MouseClick events were occuring on the Parent form. This was not only the case for the Tabs, but also for other transparent buttons on the tab pages. Changing the BackgroundColor solved the problem.
I am using NetAdvantage 2013.1.This client machine is Windows 7. My dev environment is Windows 8 and Windows 7, and I've tested on Vista and XP also.
The client wants the buttons transparent!
Any thoughts???
Thanks..Steve
I am not familiar with this behavior, but by setting the buttons to transparent is preventing the MouseClick event to fire then we definitely need a sample to investigate this further.