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1365
Style=Explorerbar, Viewstyle=Default not working at customer
posted

I have a WinExplorerBar with it's Style set to Explorerbar and it's Viewstyle to default. Once you do this in your developer environment the background of the Explorerbar immediatly is blueish. And when you create the groups at runtime the headers of the groups have a nice blueish to white gradient. So it works just fine on my machine.

When i run this at my customer's machine it doesn't work at all. Background is white and the headers are white. Is it possible I missed a file?

 

Extra information to help:

- My customers use the application through remote desktop, don't know if that is helpfull information;

- The Explorerbar I described above is actually the 'main' explorerbar, because in each group I have in it's container area another explorerbar, thus creating 'sub' explorerbars (it's to show a master-detail relation between an AdviceCategory and Advices). These 'sub' explorerbars have: Style=VisualStudio2005Toolbox and Viewstyle=Office2007. I don't know if this is helpfull information?

Well i could really use some help with this quickly. Because it's operational at my customers now and they are complaining that the advices are visually not clear. Which I understand with all the headers being white.

Parents
  • 53790
    Verified Answer
    posted

    Hello DannyvdK,

    Thanks for provided information. I suppose that mentioned behavior is cause, because your users works through Remote Desktop Connection, by this way the color depth is less (for example High Color (16 bit) ).  Please check the Display options of your remote connection and choose the Highest possible Quality. If it is not enough, than you could try to change the appearance of your UltraExplorerBar where you should used colors with high contract.

    Let me know if you have any questions.

    Regards

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