i have a VS 2005 VB.Net application with WinGrid v 7.3.20073.1043
I have added a dropdown to the form which i populate from a data source object.
it is then a reference to a field in a grid as a dropdown for a cell. When i run the program, the cell functions properly. The dropdown allows me to select the item and it updates the grid.
however, my customer cannot select a value. She can click on the dropdown which displays the values, but she is unable to select an item.
this is quite a problem for them. Any suggestions?
She is running on Windows XP Pro, I am running Vista. I can run it on their Windows 2003 server and it works fine.
Thanks, Harold
The only speculation I can offer given the lack of details here is that the application is running under limited trust, i.e., in a browser where the code doesn't have top-level window permissions.
THe customer's admin has informed me that the users are "Power Users" and the next level would be Admin. They obviously don't want to set Admin privileges for all users.
You mentioned a lack of details, what other info would be helpful?
Hi Harold,
So clicking on an item on the list does nothing? Does it highlight the item? Does it close the dropdown?
What about the keyboard? Can they select an item using the arrow keys? If so, can the user press enter to select an item?
The only reason I can think of why this would not work is if the user is running the application in some unusual or limited-trust environment.
I beleive Brian was talking about the trust of the application, not the user's privileges on the machine. Is this application being run as a SmartClient web application? Or are they simply running a Winforms exe installed on their machine via an installation program?
Is the user running the application through Citrix or some other indirect method?
Clicking on the list will highlight the item, but not select the item and close the drop down. Keyboard doesn't work either. Enter key doesn't work.This is a windows application, not a web application.
They have the same issue when running via Remote application or on their local XP computer.
Harold Lanier said:also, i can't remember if i mentioned it previously, but when i log onto the remote computer as an adiminstrator, the dropdowns work fine
That's very strange. That seems to indicate that there is, in fact, some kind of permissions issue happening. But I can't imagine any issue of permissions that would prevent the dropdown from handling a click that was directly on it. And if the item is getting highlighted, then clearly the dropdown is receiving the click message.
Harold Lanier said:Would re-registering the .dll's make any difference?
I doubt it. It can't hurt to make sure your development PC and the client machine are using the same versions of the Infragistics assemblies. But since it works for you remotely logged in as an admin, the assemblies are obviously working in some cases.
also, i can't remember if i mentioned it previously, but when i log onto the remote computer as an adiminstrator, the dropdowns work fine. Would re-registering the .dll's make any difference?
The dropdowns in the parameter section are Windows ComboBox controls. They work fine.
Double click doesn't help.
Do the dropdowns in the parameter selection box below the grid exhibit the same behavior? Does double clicking on the item in the dropdown do anything?
Nick