Hi!
Today I wanted to change the left image on one of the nodes of an UltraTree and suddenly all nodes disappeared. I did an undo, tried it again with same result. Instead of changing the image I tried to add a new node but again, all nodes disappeared. I had this UltraTree for nearly 3 years now, last change has been a long time ago but there have never been problems. When I looked into the .Designer.cs part of the class I could see that VS Designer removed all nodes, the instance of UltraTree was still there.
I tried it with other UltraTrees in my project and all had the same behaviour. For testing I added an empty Form to my project and an UltraTree onto that Form and that worked, I could add nodes, images without a problem. I compared the working and not working forms and after a while I figured out that if one or several nodes also has a Key specified this causes the problem. When I removed the key from my main working class there where no problems, the other way around if I added a Key to one node in the test form the nodes disappeared! Unfortunately I need the keys so I cannot simply remove them.
I'm using NetAdvantage 10.2 in VS 2008 on Windows XP Professional but the behavior is the same on Windows 7, tried it on a colleague's machine. Looks like a bug to me.
Regards, Wolfgang
This sounds a bit like bug 35316, the fix for which I believe made it into the latest service release. You should try this with the latest service release, and if you still have a problem report it as a bug.
Hi Brian,
thanks for the instant reply. I've installed the Service Release which fixes my problem. Btw, is there a way to get informed when Service Releases are available? The subscriptions are managed by our IT-department which is informed about major product releases but not the Service Releases. Do they have to do something more or are Service Releases simply not announced?
Hi thanks,
It seems that you have to register your product to recieve service releases.After doing so, I can now see the service releases.
Hello,
You can find the service release by going to "My Keys & Downloads", clicking on the product you want the service release for, and then clicking on "Service Releases" in the line of text that shows up.
If you don't see the product listed that you want the service release for, then you should contact our Sales & Registrations department.
http://es.infragistics.com/about-us/contact-us.aspx#ContactUs
Hi
I have the same problem (also using 10.2)
Where can I get this service release, can't find it in "my keys and downloads"?
thanks
If you report a bug and have the bug attached to a case, you will be automatically notified when the service release with their fix is available.
For the schedule of service releases, you can check this site: Infragistics Service Releases We currently don't have any general notifications for service release.