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John
83
Installer does not work
posted

Hi,

Just downloaded    NetAdvantage_dotNet_20101.exe and  NetAdvantage_WinClient_20101.exe and when executed (with UAC turned off and Run as Admin) the initial screen opens. Once I make a choice nothing further happens even after waiting some considerable time.

In Task Manager I can see the process running, as "Infragistics.Wrapper.Interface", with Zero CPU and 60M memory.

Of course if I run again I get the already running dialog. If I stop or reboot, I get back to same no operation.

I can't see anyting in the knowledge base or the forums. Since it's Friday I was hoping some community support might suggest a fix over the weekend.

I'm running Win 7, x64 with both VS2008 and VS2010 RTM installed, and the laptop is working fine.
Comodo firewall is turned off, and Avast! set to stop realtime checking.

thanks

John

 

  • 83
    posted

    Later....

    Tried with X32 Win7 ultimate, and there's no problem with the Installer.

    The Installer Wapper log file is saying the access is denied to C:\Program Files\Common Files

    and the Infragistics DIR cannot be created.

    Had a brain wave that USA Support would still be open, and we've raised CAS-44203-BPLTX3

     

    How odd !!

    thanks

    John