I was not able to reproduce the problem based on the original description. I tried with 11.1 and the RTM version of 9.2. Can you provide a sample which demonstrates the issue?

Thanks for your quick reply Mike.

Our app is using CAB framework and we've recently upgraded from Infragistics WinClient 8.3 to 10.3.  The "CtrlS" used to work in 8.3.  We are not 100% sure if this is related to the upgrade, but we'd like to eliminate the possibility that is/not related to the upgrade.

There is a thread (http://community.infragistics.com/forums/t/42524.aspx) related to this issue, which we've already looked into.

Here is the code snippet (please see the bold text in question):

 Public Class ReferralController
        Inherits XYZController
 
     Public Overrides Sub Run()
            MyBase.Run()
            Me.BuildReferralToolbar()
     End Sub
     
     Private Sub BuildReferralToolbar()
            'PATTERN TO CREATE CUSTOM ACTION BARS
            'Set a unique toolbar name using the Constant & WorkItem.ID & Add it to local collection
            _ReferralToolbarName = ReferralConstants.UIExtensionSiteNames.ReferralToolbar & WorkItem.ID
            _ToolbarNameArray.Add(_ReferralToolbarName)
            'Create a new toolbar
            _ReferralToolbar = New UltraToolbar(_ReferralToolbarName)
            'add toobar to the action bar
            _ReferralToolbar = _ActionbarWorkspace.Toolbars.AddToolbar(_ReferralToolbarName)
            'set properties of the toolbar
            _ReferralToolbar.DockedPosition = DockedPosition.Bottom
            _ReferralToolbar.DockedColumn = 0
            _ReferralToolbar.DockedRow = 0
            'Add it to the array for cleanup
            _ToolbarArray.Add(_ReferralToolbar)
            'register the toolbar as a UIExtentionSite (important!!!! it is the .Tools collection to register)
            WorkItem.UIExtensionSites.RegisterSite(_ReferralToolbarName, _ReferralToolbar.Tools)
            'Get the reference of the UIExtentionSite (this is important!!!!)
            _ReferralToolbarSite = WorkItem.UIExtensionSites(_ReferralToolbarName)
            'ADD BUTTONS
            Dim Btn As ButtonTool
            Btn = New ButtonTool(ReferralConstants.CommandNames.SaveReferral & WorkItem.ID) 'Use a WorkItem.ID suffix for uniqueness
            Btn.SharedProps.Caption = "Save Referral"
            'Add the ButtonTool to the UIExtentionSite (not the toolbar)
            Btn = WorkItem.UIExtensionSites(_ReferralToolbarName).Add(Btn)
            'Add the ButtonTool to the local Tools Array for cleanup
            _ToolsArray.Add(Btn)
            'Hookup a Command
            WorkItem.Commands(FamilyCivil.ReferralConstants.CommandNames.SaveReferral).AddInvoker(Btn, "ToolClick")
            Btn.SharedProps.Shortcut = Shortcut.CtrlS          
            Btn = Nothing
    End Sub
   
End Class
   
<CommandHandler(ReferralConstants.CommandNames.SaveReferral)> _
Public Sub SaveReferral(ByVal sender As Object, ByVal e As EventArgs)
    Me.SaveReferral()
End Sub

Thank you,

Spiro

I don't think I could accurately reproduce your scenario with this amount of code given the added complexity of a CAB application. I think it would be better if DS handled this. I have forwarded this post to the Developer Support Manager and a DS engineer will be contacting you about this issue.

Hello Suyar,

I've created a private support case for this issue.  You'll see it listed if you go to the My Support Activity area of our web-site.

Thank you  Mike.  I'll post the answer, whatever it may be.