Hi Mike

Thanks for the response. As I said in the question, this is not something that can be reproduced readily on demand so I'm not sure a simplified sample code would show the issue. At this point I just have 2 questions. First, has this issue ever been reported? Second, can I get some advice on where to look? I would like to dig further into this myself, but any advice on where to start would be much appreciated.

Thanks.

Richard Zhu

Hi Richard, 

I think a sample would still be useful to us even if it doesn't (always) show the problem. It's really hard to even tell what we are looking at in this screen shot. I can't tell what part is a grid row, what part is a row, what part is the AutoPreview area. There's not enough context to tell what I am looking at here. 

To answer your questions: 

1) Not, I've never heard any other reports of a space or an extra line showing up at random. My best guess is that the text you are using here contains a carriage return and/or line feed in the actual content. Although that would not explain why it shows up sometimes and not others. 

2) I would examine the actual text of the field and try to pull it apart one character at a time and see what the first few characters are just to see if there are extra line feeds or special characters at the top of the AutoPreview field. 

I suppose it's also possible that this is some kind of artifact of the grid's RowLayout - assuming you are even using RowLayouts. If not, maybe it's a Groups & Levels issue where you have an unbound column that is on the second level of the row. 

Like I said, though, it's really hard to even make wild guesses here, since the screen shot gives so little context. 

Ah, okay, now it makes more sense. I would be very curious to see what the UIElementViewer shows for the area you highlighted in red. If that's a CellUIElement, for example, then that would indicate that there is a third column that is set to show on a second logical row. If it shows that it's part of the preview area element, then that would indicate that the text for the preview cell contains line feeds or special characters at the beginning. Or maybe it's something else entirely.

Hi Mike

all 3 rows are for the same patient. There are only 2 columns, Patient Name and Notifications. Notifications column for all 3 rows contain the same icon. The text "Lorazepam Injectable, etc." in the first row is the AutoPreview area for the first row. You can see there is no gap between the preview area of the row data, which is the patient name "Dietr....". But for second and third rows, you can see an extra blank row between the text in preview areas and row data (patient name and notification icon). I will download the UIElementViewer and play with that.

Thanks for your help.

Richard Zhu