Help me!
On UltraGrid, when moving up, down (arrow keys), UltraGrid moves left, right. How to fix?
Thank you very much.
Hello tai tran van,
I followed the steps you suggested and was unable to reproduce the behavior you're describing.I created a new Windows Forms application, just added a ultraGrid and bound it to a datasource.And I ran the application and hit [Up] and [Down] keys several times to see whether the symptom that the ultraGrid moves left and right is reproduced, but the cell/row selection/activation moves up and down expectedly.
I have attached the sample project I used to test this. Please test this project on your PC; whether or not it works correctly may help indicate the nature of this problem.
If the project does show the product feature working correctly, then more information will be needed to reproduce the issue in a sample that can be used for debugging. It will help if you can provide a small, isolated sample application that demonstrates the behavior you are seeing. This can be done by either making the sample that I provided more like your application or by isolating the behavior from your application by removing dependencies on any third parties or databases.
Please let me know if I can provide any further assistance.
Best Regards,
Noriko I.Developer Support EngineerInfragistics, Inc.WindowsFormsApp1.zip
Many thanks to Noriko I for replying.The problem only occurs when grouping the columns of WinGrid. I have sent you an attachment to ask for your help.Best Regards
WindowsFormsApp1.rar
Hello Tai,
Thank you for sending us the sample for this issue. I will test the attached sample to observe the mentioned behaviour and will send you an update by end of day Tuesday.
Additionally, I would like to inform you that our office is closed on January 1st, 2018 for NewYear holiday and we will review any updates once we are back.
Sincerely,Sahaja KokkalagaddaAssociate Software Developer