Hi
I am using Infragistics 20121.1005 and just came across this problem.
Steps to reproduce:1) Type some text in editor2) Click "openfile dialogue" icon3) Once dialogue is opened, click OK button without selecting any file from dialogue4) Any text in editor text area will disappear
Kindly advise regarding this.
Hello pkgal79,
Thank you for your feedback.
If you have any further questions or concerns, please feel free to contact me.
And the main problem is that all this behaviour of disappearance of text happens when the dialogue is opened and "OK" is selected without selecting a file. I believe the "OK" button should be disabled until any file is selected OR contents of editor should stay "as it is" if no file is selected and "OK" button is pressed.
Thank you for your investigation.
Well, the behaviour you described may not be the required one in all cases. Like in my client's situation, a person types a long text of something to describe and then may be to emphasize things further wants to quote the contents of some file at the end. So, when he tries to achive this(i.e. typing a long text and then adding the contents of file at the end), all of his typed text is lost which is ofcourse a big frustration. Ideally the contents of file should be placed at the point of curson in editor.
So, is there any way I can change this bahviour?
Kind Regards
Hi pkgal79,
I just got a response from the development team. The behavior you described is expected and this is how the "Open file" dialog should work. The content of opened file will replace the current content of WebHtmlEditor. In case no file is selected, the editor will just be displayed blank.
If you have any further questions regarding the matter, please let me know.
I have investigated your issue and, I have asked our engineering staff to examine this further. To ensure that it will receive attention, I have logged this behavior in our internal tracking system with a Development ID of 118697. The next step will be for a developer to review my investigation and confirm my findings or to offer a fix, or other resolution.
I will leave this case open and update you with any new information after the review. You can also continue to send updates to this case at any time.
You can view the status of the development issue connected to this case by going to the “Account – Support Activity”, select the case and click the "Development Issues" tab.
Please let me know if you need more information.