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435
Undo, Redo & Unordered List
posted

I am having problems with "Undo", "Redo" and "unordered list" buttons in htmleditor.

If my editor is directly on web page which is not inside a master page, all the three buttons working fine.

If I place the webpage(where editor resides) inside a master page, Undo, Redo works but ordered list stops showing the bullets. List like thing is created, I mean line breaks and html generated is also correct but bullets are not shown and spacing is also not proper. The master page in this case is just a blank page with only one contentplaceholder control,  created just to check the problem.

Now, if I check the case where my actual master page is used with lots of controls and other stuff, none of the above three functionalities work.

Note that the problem is in IE only (i am using IE9), for firefox all buttons working fine in all types of pages.

Any suggestions, where to start to resolve this issue?

 

 

 

 I am using Net Advantage 11.1.

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  • 15979
    Suggested Answer
    posted

    Hello pkgal79,

    If you do not have the latest Service Release for version 11.1 installed you should install it and test this behavior again.

    You can see our latest service releases in our web site - “Support > Service Releases” and download them from “My IG > My Keys and Downloads” page.

    If you cannot see/download our latest service release you may need to register your product key first. You can register your product key in “Support > Register Your Product” page.

    All the functionalities mentioned are using “document.execCommand(…)” commands and many of the browsers are having different implementations on how to actually execute this commands. This can lead to different behaviors under some browsers.

    You can read the following posts that are related to this question:

    http://community.infragistics.com/forums/p/28477/121150.aspx#121150

    http://community.infragistics.com/forums/p/64448/330221.aspx#330221

    http://community.infragistics.com/forums/p/26928/238812.aspx#

    If this behavior persists with the latest Service Release installed you can send me an isolated sample or steps to build one myself and we will investigate this issue further.

    Thank you.

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