I am having problems with "Undo", "Redo" and "unordered list" buttons in htmleditor.
If my editor is directly on web page which is not inside a master page, all the three buttons working fine.
If I place the webpage(where editor resides) inside a master page, Undo, Redo works but ordered list stops showing the bullets. List like thing is created, I mean line breaks and html generated is also correct but bullets are not shown and spacing is also not proper. The master page in this case is just a blank page with only one contentplaceholder control, created just to check the problem.
Now, if I check the case where my actual master page is used with lots of controls and other stuff, none of the above three functionalities work.
Note that the problem is in IE only (i am using IE9), for firefox all buttons working fine in all types of pages.
Any suggestions, where to start to resolve this issue?
I am using Net Advantage 11.1.
Hello pkgal79,
Based on our Support Policy and License agreement - http://es.infragistics.com/products/license.aspx - we do not provide support for any third party Source Code modifications of our controls.
If you have modified our Source Code and use this modification in your application there may be different issues including the described ones by you.
What you can do in this situation is either modify the functions that are executed on the reported buttons click (in the Source Code – JavaScript files) or remove these buttons and add your own custom buttons that will do the needed actions:
http://help.infragistics.com/Help/NetAdvantage/ASPNET/2011.1/CLR4.0/html/Infragistics4.WebUI.WebHtmlEditor.v11.1~Infragistics.WebUI.WebHtmlEditor.ToolbarButton~_ctor().html
I hope that this will be useful in your scenario.
Hi Alex
Problem is not resolved yet. Actually I havent installed Infragistics on my computer rather I am using Infragistics code, built that and using the dlls produced in this way in bin folder of my project. I need to do that because I need to modify spellchecker for multi language support.
Having said that, I believe I can not apply service release when I havent installed the product.
The redo, undo and ordered list button are working for some pages as normal and for some pages they are creating problems. The problem creaters are one that have lots of controls inside master page.
So, I am not sure if you can be of any help. Is this possible that you give me some suggestions regarding where to start to spot and solve the problem? Any thing that I need to check in the page that may stop these buttons to work properly becasue as I said things are working fine on some pages(basic one with no master page and controls)
Regards
Let me know if you have further questions.
If you do not have the latest Service Release for version 11.1 installed you should install it and test this behavior again.
You can see our latest service releases in our web site - “Support > Service Releases” and download them from “My IG > My Keys and Downloads” page.
If you cannot see/download our latest service release you may need to register your product key first. You can register your product key in “Support > Register Your Product” page.
All the functionalities mentioned are using “document.execCommand(…)” commands and many of the browsers are having different implementations on how to actually execute this commands. This can lead to different behaviors under some browsers.
You can read the following posts that are related to this question:
http://community.infragistics.com/forums/p/28477/121150.aspx#121150
http://community.infragistics.com/forums/p/64448/330221.aspx#330221
http://community.infragistics.com/forums/p/26928/238812.aspx#
If this behavior persists with the latest Service Release installed you can send me an isolated sample or steps to build one myself and we will investigate this issue further.
Thank you.