I am using UltraChart Version = "9.2", Browsers (IE7, IE8)
I am getting weird issue and it was not consistent to replicate.
Issue is,
Parameter is not valid.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. Exception Details: System.ArgumentException: Parameter is not valid.Source Error:
Line 989: </div>
Line 990: <div id="TFR">
Line 991: <igchart:UltraChart ID="ucTFRMetrics" runat="server" Version="9.2" EmptyChartText=""
Line 992: BackColor="" BackgroundImageFileName="" Width="785px" Height="360px">
Line 993: <Legend BackgroundColor="Transparent" BorderThickness="0" Font="Microsoft Sans Serif, 9.75pt, style=Bold"
Source File: e:\portal.startek.com\Performance\UserControls\UsrCtrlChartSupervisorDashboard.ascx Line: 991 Stack Trace:
[ArgumentException: Parameter is not valid.]
System.Drawing.Bitmap..ctor(Int32 width, Int32 height, PixelFormat format) +1047397
Infragistics.UltraChart.Render.ChartRender.CreateChartBitmap(Int32 width, Int32 height) +98
Infragistics.UltraChart.Render.ChartRender..ctor(IChartComponent component) +62
Infragistics.WebUI.UltraWebChart.UltraChart.CreateChart() +434
Infragistics.WebUI.UltraWebChart.UltraChart..ctor() +404
ASP.performance_usercontrols_usrctrlchartsupervisordashboard_ascx.__BuildControlucTFRMetrics() in e:\portal.startek.com\Performance\UserControls\UsrCtrlChartSupervisorDashboard.ascx:991
ASP.performance_usercontrols_usrctrlchartsupervisordashboard_ascx.__BuildControlpnlChart() in e:\portal.startek.com\Performance\UserControls\UsrCtrlChartSupervisorDashboard.ascx:14
ASP.performance_usercontrols_usrctrlchartsupervisordashboard_ascx.__BuildControlTree(performance_usercontrols_usrctrlchartsupervisordashboard_ascx __ctrl) in e:\portal.startek.com\Performance\UserControls\UsrCtrlChartSupervisorDashboard.ascx:1
ASP.performance_usercontrols_usrctrlchartsupervisordashboard_ascx.FrameworkInitialize() in c:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\root\6091955d\8ee0b068\App_Web__vd0bqg5.4.cs:0
System.Web.UI.UserControl.InitializeAsUserControlInternal() +35
System.Web.UI.UserControl.InitializeAsUserControl(Page page) +14
ASP.performance_usercontrols_usrctrlmyperformanceagent_ascx.__BuildControlUsrCtrlChartSupervisorDashboard1() in e:\portal.startek.com\Performance\UserControls\UsrCtrlMyPerformanceAgent.ascx:192
ASP.performance_usercontrols_usrctrlmyperformanceagent_ascx.__BuildControl__control2(Control __ctrl) in e:\portal.startek.com\Performance\UserControls\UsrCtrlMyPerformanceAgent.ascx:189
System.Web.UI.CompiledTemplateBuilder.InstantiateIn(Control container) +12
System.Web.UI.UpdatePanel.CreateContents() +65
System.Web.UI.UpdatePanel.set_ContentTemplate(ITemplate value) +53
ASP.performance_usercontrols_usrctrlmyperformanceagent_ascx.__BuildControlupChart() in e:\portal.startek.com\Performance\UserControls\UsrCtrlMyPerformanceAgent.ascx:189
ASP.performance_usercontrols_usrctrlmyperformanceagent_ascx.__BuildControlphUserControls() in e:\portal.startek.com\Performance\UserControls\UsrCtrlMyPerformanceAgent.ascx:188
ASP.performance_usercontrols_usrctrlmyperformanceagent_ascx.__BuildControlTree(performance_usercontrols_usrctrlmyperformanceagent_ascx __ctrl) in e:\portal.startek.com\Performance\UserControls\UsrCtrlMyPerformanceAgent.ascx:1
ASP.performance_usercontrols_usrctrlmyperformanceagent_ascx.FrameworkInitialize() in c:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\root\6091955d\8ee0b068\App_Web_uuair3hl.0.cs:0
ASP.performance_performance_aspx.__BuildControlUsrCtrlMyPerformanceAgent() in e:\portal.startek.com\Performance\Performance.aspx:65
ASP.performance_performance_aspx.__BuildControl__control3(Control __ctrl) in e:\portal.startek.com\Performance\Performance.aspx:52
ASP.performance_performance_aspx.__BuildControlUpdatePanelTabDetails() in e:\portal.startek.com\Performance\Performance.aspx:52
ASP.performance_performance_aspx.__BuildControldivMiddleContent() in e:\portal.startek.com\Performance\Performance.aspx:13
ASP.performance_performance_aspx.__BuildControlContent1(Control __ctrl) in e:\portal.startek.com\Performance\Performance.aspx:12
ASP.masterpages_performancemgmt_master.__BuildControlCphMiddleContent() in e:\portal.startek.com\MasterPages\PerformanceMgmt.Master:293
ASP.masterpages_performancemgmt_master.__BuildControlcontent() in e:\portal.startek.com\MasterPages\PerformanceMgmt.Master:246
ASP.masterpages_performancemgmt_master.__BuildControlForm1() in e:\portal.startek.com\MasterPages\PerformanceMgmt.Master:35
ASP.masterpages_performancemgmt_master.__BuildControlTree(masterpages_performancemgmt_master __ctrl) in e:\portal.startek.com\MasterPages\PerformanceMgmt.Master:1
ASP.masterpages_performancemgmt_master.FrameworkInitialize() in c:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NETFiles\root\6091955d\8ee0b068\App_Web_0mgt3vhk.0.cs:0
System.Web.UI.MasterPage.CreateMaster(TemplateControl owner, HttpContext context, VirtualPath masterPageFile, IDictionary contentTemplateCollection) +8668271
System.Web.UI.Page.get_Master() +51
System.Web.UI.Page.ApplyMasterPage() +15
System.Web.UI.Page.PerformPreInit() +45
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +282
Can you please let me know the root cause and the work around to fix it ASAP as its a show stopper for us.
---------------
Thank you.
Pavan.
did any of you managed to solve this issue?
anyone from infragistics?
Hello,
Infragistics made a fix for this issue which should be available in 10.3.20103.2217, 11.1.20111.2116, and 11.2.20112.1013 or later. If anybody is still having issues with this behavior they should reach out to Infragistics support for further assistance.