I am using Infragistics2.WebUI.UltraWebChart.v7.3(old version) in my core ASP.NET 3.5 application. I am creating 3D pie chart dynamically and adding it to the Panel control but on mouse hover facing a issue where tool tip appears far away from the chart. Here is my code -
Dim chart As UltraChart = New UltraChart()Dim series As New NumericSeries()series.Data.DataSource = proTableseries.Data.ValueColumn = "value"series.Data.LabelColumn = "Name"series.DataBind()chart.Series.Add(series)chart.ChartType = Infragistics.UltraChart.Shared.Styles.ChartType.PieChart3Dchart.Transform3D.XRotation = 36chart.Height = Unit.Pixel(400)chart.Width = Unit.Pixel(400)chart.PieChart3D.RadiusFactor = 100chart.PieChart.Labels.LeaderLinesVisible = Falsechart.ColorModel.ModelStyle = Infragistics.UltraChart.Shared.Styles.ColorModels.PureRandomchart.PieChart.Labels.Visible = Truechart.BackColor = Color.Transparentchart.BorderColor = Color.Transparent
chart.PieChart.Labels.Format = Infragistics.UltraChart.Shared.Styles.PieLabelFormat.ItemLabelchart.PieChart.Labels.FormatString = "<DATA_VALUE>"
chart.PieChart3D.Labels.Font = New Font("Microsoft Sans Serif", 10, FontStyle.Bold)chart.Tooltips.Display = Infragistics.UltraChart.Shared.Styles.TooltipDisplay.MouseMovechart.Tooltips.Format = Infragistics.UltraChart.Shared.Styles.TooltipStyle.Customchart.Tooltips.FormatString = "<ITEM_LABEL>"chart.Tooltips.Overflow = Infragistics.UltraChart.Shared.Styles.TooltipOverflow.ChartAreachart.Enabled = Truechart.EnableViewState = True
Panel1.Controls.Add(chart)
Hi, Uday.
Here is a sample with the chart, which tooltip is configured almost the same way you have defined it in you code. As you can see the tooltip is appearing appropriately. The only difference that I see is that you have set the Tooltips.Overflow to "ChartArea", while in the sample it is set to "None", but this doesn't affect the positioning of the tooltip. Anyway you can try to set it to "None".
It is also possible that the problem you are seeing is not reproducible with the latest version of our product, which is 17.1. Unfortunately, we don't have support for chart, version 7.3, so we cannot provide you with assistance. Is it possible for you to upgrade our product to latest version? Do you see the problem with the tooltip in all the browsers? Thank you in advance for the cooperation!
Best regards,
Nikolay Alipiev
Hi Nikolay,
I have tried setting Overflow to "None" or not defining it. But it did not work. Certainly the tool tip is appearing just out side the chart area. I might need to upgrade to latest version of the charts.
Could you please tell me how can i upgrade my libraries to the latest version and what will be the cost involved in it?
Thanks for your help.
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