After Upgrade to latest version of 11.1 2064, UltraWebMenu loses styling (background color, font size, etc) after post back. I encountered similar problem when I upgraded from ASP .NET 1.1 to 2.0 and also upgrade to FW 2.0 version of Infragistics controls. That time I had to manually copy ig_xxx.js files into 20053 folder under Inetpub directory, overwriting existing files as the Service Release executable didn't copy these files to the target directory.
This time as I plan to overcome this issue again by copying the files over, I don't see Infragistics\20111 folder as I expected. I think installation went wrong somewhere. Pls advise. Thanks.
Hello HSNetDev,
Thank you for posting this in our community. For more details around deploying common assets I can recommend you to follow this link:
http://help.infragistics.com/NetAdvantage/ASPNET/2011.1/CLR4.0/?page=Deploying_Common_Assets.html
Also you can check if this folder I located in :
C:\Users\Public\Documents\Infragistics\NetAdvantage 2011.1\ASP.NET\StyleLibraries
I hope this helps.
For any further questions do not hesitate to contact me.
Sincerely,
Georgi Sashev
Developer Support Engineer
Infragistics, Inc.
http://es.infragistics.com/support
Thank you for your reply.
Since I didn't get a reply in forum I opened a ticket regarding this issue but I'm not getting anywhere with that either. So I'll respond here. The ticket is CAS-74224-L9J8KZ.
I don't have that directory as you described so it may be possible that installation went wrong. I have...
c:\documents and settings\myname\My Documents\Infragistics\NetAdvantage for .NET 2007 Vol.3 CLR 1.0.
I do have 2007 installed along with 2005 and 2011 versions. I don't hav 2011 folder but 2011 is installed because I'm using it in VS 2010. And my question is that all other controls looks fine and function ok. I don't know why I don't have the directory you described but yet it functions ok on most part? My guess is that it should either fully work or not work at all without the folder you described. What's so special about postback that causes to lose the styling?
I've been looking at this issue since last Monday and I'm getting frustrated with slow response even with a ticket. Let me know what else I can do to expedite this issue.
The suggested help link did't work out. Files and folders were missing but still after copied the styling is not there. I did notice couple of things. First my "root" of "Default Web Site" is not inetpub. It has been changed to "D:\Inetpub2\xyz" as root. I found files as described as "c:\inetpub\wwwroot" as Infragistics setup program identified it as the root of my default web site when it performed installation. Second, in the help link it asked for 20111CLR but I had 20111CLR4 folder. Which one is correct? For sake of getting this to work, I copied both folders so that they are identical but that didn't help me getting over this styling issue. I even copied back to wwwroot directory. ig_common virtual directory was set at c:\inetpub\wwwroot\aspnet_client\Infragistics and I changed to d:\inetpub2\xyz\aspnet_client\Infragistics. It was running under 1.1 application pool and I tried under 4.0 pool but that didn't help either. So I ran out of options here. Help, pls. Thanks.
Hello
It seems as I got the same problem and I would like to know if there is a solution on this error?
Sincerly
Michael Kjaer
The case is updated we can set up a life session in order to investigate this further.
We can continue this communication thru the support ticket.