Hi,
I would be grateful for any suggestions as to why the following code produces a blank pdf when downloaded and opened:
if (gridResults.Rows.Count > 0) { // configure exporter ReportGridDocumentExporter.Format = FileFormat.PlainText; ReportGridDocumentExporter.DownloadName = "report.txt"; ReportGridDocumentExporter.TargetPaperOrientation = PageOrientation.Landscape; // trigger export ReportGridDocumentExporter.ExportMode = Infragistics.WebUI.UltraWebGrid.Exporter.ExportMode.Download; ReportGridDocumentExporter.Export(this.gridResults); }
I also have an export to Excel option as well, which works perfectly well, that is rows in the grid are displayed in the xls.
cheers
David
What version of NetAdvantage are you using? Did you try downloading and testing using the latest HotFix.
Magued
Thanks for the reply Magued.
I am using version 2007 Vol. 3 CLR 2.0 product, DocumentExport v7.3.20073.38.
Are hotfixes easy to find?
If you have a license key registered to your Infragistics member profile, you can access hot fixes for the corresponding version from the My Keys and Downloads page of our website.
For trial customers, we will provide download locations to hot fixes for versions of our toolset currently available for trial download. This isn't yet available directly from our website, so if you find yourself in such a situation, you can submit a support request to request the current hot fix for a product available as a trial.
As a note, NetAdvantage for .NET 2007 Volume 3 is not availabe for trial download. If you're using a trial install of this version, I recommend you evaluate our most recent release of the toolset instead, currently NetAdvantage for .NET 2008 Volume 3 (or NetAdvantage Web Client 2008 Volume 3 for our ASP.NET controls only).
dmalesd,
I'd forgotten to mention in my previous post that I've passed this thread's information to Developer Support on your behalf. We'll create a support case for you, so you don't need to submit a separate support request in this instance.
Please work with the Developer Support Engineer so that we can further investigate your issue.
My best suggestion is to instead use the currently-available trial version of the toolset, NetAdvantage Web Client 2008 Volume 3. While our website currently doesn't provide access to hot fixes without a registered key, Devleoper Support can and will provide hot fixes for this version since it's still aviailable as a trial download.
You're using an older version of the toolset (NetAdvantage for .NET 2007 Volume 3), which is no longer available as a trial download. To access hot fixes for this older version requires that you have your own license key registered for that version of the product. This is because our licenses are issued on a per-developer basis.
If you need to use this older version of the toolset instead, I recommend that you obtain and register your own license key for this version. This may be having the previous purchaser transfer the license key to you, or may require a separate purchase. Doing so will provide you with access to all appropriate downloads for this version of the product, including hot fixes.
Thanks Vince for you help. I know that I don't have a license key registered for my username, however one of my colleagues purchased it.
Incidentally I received the following email, which is unclear to me, as I'm not sure if it saying "we have a hotfix, however you need a current subscription to get it!":