Dear Team,
When IGGRD are preselected with virtualization true and continuous in version 20141, if we select any checkbox it is throwing runtime error saying "length is undefined".
However when the same is used in 20132 version , error is not coming. but check box is not selected and records are shown in selected style.
Please guide .
Regards,
Bala
Hello Bala,
Thank you for contacting Infragistics!
We received your support request concerning a "length is undefined" error in the igGrid, and this case has been assigned to me. Infragistics is dedicated to helping you solve this issue. Our team and I have done an initial review of your case and I will attempt to create a sample to recreate your issue. I will get back to you by the end of the day tomorrow with more information or questions for you.
Thanks for that.
Our actual case is below:
1. Define a grid with virtualization - true and mode continuous, and Row selector feature with check box and selector.2. On page load - select first 2 records and bottom 2 records[My grid consisting of 1000 records for example row # 1,2 & 999,1000 are selected] ,
In version 20141After page loaded select any check box which is not checked - it will throw length error.
In version 20132After page loaded select any check box which is not checked - it will not throw error, but when I scroll down to the bottom selected records will not be checked however row are in selected status.
Waiting for your reply.
Regards,BALA
I wanted to provide you with an update on my investigation of this issue. At this time, I am going to ask some of our team leads to review this issue as I believe it is a bug. I will let you know the consensus of our team as soon as they have more information for me. Please do not hesitate to contact me with more questions.
Thanks for you response.
Can you able to provide patch for the same or fix the the same issue for now.
BALA
I have investigated your issue, and I have asked our engineering staff to examine this further. To ensure that it will receive attention, I have logged this behavior in our internal tracking system with a Development ID of 174462. The next step will be for a developer to review my investigation and confirm my findings or to offer a fix, or other resolution.
I will leave this case open and update you with any new information after the review. You can also continue to send updates to this case at any time.
You can view the status of the development issue connected to this case by selecting the "Development Issues" tab when viewing this case on the web site.
Please let me know if you need more information.
This issue is now fixed in the latest service release for 13.2, 14.1, and 14.2. The service release is available under your account at the Infragistics website. To download the service release, select Support/Account, sign in to the page, and then click on your account name. This will take you to the My Keys & Downloads page. Select the appropriate tab for this product and then the license key. The available service releases should now be available in a tab at the bottom of the page.
Please let me know if I may be of any further help.