Are you kidding me lol... Telerik has nothing BUT problems, and what really makes me LMFAO is when you post something on Telerik forums you get the "FAMOUS" old Microsoft answer "We were unable to reproduce the problem must be on your end..." lol Telerik what a Joke...

Sure I'm not. LOL Seriously I can't understand you, I began converting my application to Telerik when they where still in beta version (Prometeus) and it were more stable than the last version of IG for asp.net (2008.1). I do not see any problem with the support team, asking for clarifications that just help to have a better answer (After all it's not the main goal of everyone asking help on a forum???). In fact I do not judge the other products of IG, I never use them I do not care about them because I do not need them! But in my short experience with their asp.net suit, it's only scrap compared to others like Telerik or componentArt...

to complicated for nothing, to many properties, want an example? WebGrid, ugly style, buggy, a *** load of properties that meen nothing for me. Same thing for WebCombo, WARP (this one really make me really suffer!). Same thing with WebChart, really hard to configure, accept data in a strange format....

I really struggled while 3 months with their asp.net controls toolkit. If you like pain, you have month to spend to make all the controls fit together (IG and M$ asp.net control toolkit) continue with them but I do not have this time, I hate pain and I delayed the release of my application 2 month. It's 2 month of money less in my pocket, that really hurts, believe me!

 Cedric

@Cedric "LOL Seriously I Can't understand you" <-- I agree I can't understand you at all...

Here is a classic telerik response "we are unable to reproduce the problem locally" to prove this just goto their forums and search for "reproduce" and see the 3000k worth of responses what a joke, I got more support in my shorts...

"Webgrid, ugly style, buggy???" Whhhaaaaaattttttt???? IF you think the webgrid is ugly and/or buggy you clearly have no idea on how to use it and/or have not played with appstylist one of the two, and to be honest the grid that telerik has is weak in comparison to say the least and don't even get me started on the WebSchedule verus the Telerik Scheduler what a joke...

On WebChart I will agree with you but at the same time Dundas, ComponentArt etc. all suffer from the same flaws hence when doing charting I tend to use ChartDirector (not as pretty) but can whip out a custom chart in about 2mins so the trade off is a lot better...

Now on the file size I will agree with you that there are trade offs when using the Infragistics Controls (same with any control provider really) BUT unlike Telerik I can throw GZIP compression at infragistics without it blowing JS errors at me all day (try that with telerik) I hate to sound like such a anti Telerik guy but to be honest I have had nothing but trouble with them and their controls and (I HAVE) used all of them so I am speaking from experience... as far as WARP, Teleriks AJAX etc. they are NOT designed the way you are trying to use them and if you are building a intesive application you should not be using them to AJAX your entire application but rather fall back to MS AJAX and or just load the httprequest object yourself...

Look I don't want to be rude here but with Infragistics controls I can build/reverse engineer almost ANY website/application in under 30 days by myself...

If you want to have a serious debate about controlA vs. controlB I would be more than happy to debate it with you and show you the pros and cons of both, but really just don't see the point of posting a thread about "Why I get so frustrated with Infragistics..."...

I have been frustrated at times with pretty much every control I have used (including my own) but I can always find solitude with the forum members and staff at Infragistics because they are friendly and don't mind answering questions from beginner programmers and/or up to advanced programmers (even on subjects that are not related to their products)...

OK I guess some people have different experiances with vendors and thats cool. My main bug bear with IG and please remember I have been a loyal IG customer for years is that their controls have a heavy footprint, and until recent lacked some key controls that I needed. This can not be disputed hence the arrival of Aikido, which is designed to overcome the problems of the current toolset. Now this is good and very much needed, BUT Telerik has their Prometheus toolset COMPLETED and packed with useful controls. For instance IG are going to create a new webcombo which will pretty much do what Teleriks already does, BUT this control does NOT exist yet. So IG are still lacking behind. Telerik have a demo that shows 1 MILLION records in a grid loading up in milliseconds. I DARE YOU to try that with the current IG grid. Maybe the Aikido grid will do it but the current grid just wont handle it. As of now Telerik is better but who is to say this wont change when the Aikido platform matures. No point arguing about this as Aikido is IG's answer to the problems of their current suite. Again cant really comment on support as I have received excellent support from BOTH companies. 

@michael

I get the frustration with the webcombo (grid) and not going to argue that, "however" my plan for the dropdown in the outlook demo is not going to use the webcombo (for that matter didn't even cross my mind to use it) but rather was going to use the igmenu that way not only could I list submenus "like in outlook" "Recent Searches->Search Results" but at the same time have menu options... :)

@John, I cannot argue with you there and I am in the process of writing a tutorial for that (and a js file) just been caught up with some other stuff (sorry about that i will try and get it done this week sometime)...

Here is the deal folks no one control solves 100% of the problem not Telerik not Infragistics none of them do this has been the case forever and is not going to change so the best you can do is make your own and/or use several different controls together (hopefully in harmony) but this also depends a lot on how much money you got and/or how much talent you have... There is no doubt that all companies have short comings and a lot of times programmers (egos) <--myself included get so caught up in their "favorite" controls that they will shout at the top of their lungs arguing what you would shout at the top of your lungs defending... debate can be a good thing and it can be a bad thing I see the outlook thing as nothing more than another programmer telling me I can't do something nothing more nothing less... is it counter productive sure, is it fun? well for me it is because it was a challenge and I like challenges... and while I could go around screaming that IG has me by the short and curlies I can say the same thing about Telerik as the problem I was having with the window control was fixed in promethous but that means i gotta upgrade to fix what I would think of as a major bug... but tomatoes, tamatoes  

Here is a perfect example of this: Intersofts Desktop is great no doubt about it you can tell they put a lot of time and effort into it, however it "does not" do some things I need it to do so I am having to rebuild it (hence the desktop challenge)... Would I have prefered to just write a tutorial on how to hook it up "you bet your ***" but I can't do that because those features don't exist so now i have to rebuild their control from the ground up...

"On a side note (and not to start a argument) I haven't used Telerik's "new" promethous schedule so I don't know what it can or can't do and I am not sure what limitations you are running into as I haven't come across any limitations in the webschedule it is actualy (in my opinion) one of the easier controls to work with..."

One of the main issues we have is not being able to drag and drop between days. The Infragistics web scheduler only handles drag/drop in the same day. The Telerik component fixes this. There are lots of other minor things but I guess my main complaint is I have no idea whether or not this will ever be fixed. I'm supposed to wait like a kid for christmas and then open up my present to see what I got! I'd rather have a roadmap so I know where I'm going!

I think what Chris is doing is great for the community. It will help those struggling with the IG controls to have a look at a real world application and through the tutorial learn how to acheive it. This can only be a good thing and I think Chris should be commended for doing it. However am I convinced that IG is great? and am I ready to buy the kneepads? Not just yet. Just as other people have posted, there are still some underlying issues with the IG controls that have alienated a lot of customers. There is a one way trend of people leaving IG and moving to Telerik and apparantly NOT the other way round. The real issue here (and to be productive) is to establish why the trend is happening and why customers feel so let down by IG. We could argue back and forth that Telerik is better blah blah blah, but this is an IG forum and I for one hope that this discussion and others alike would shed some light on what customers want and what they feel is lacking.

@Chris

your Outlook demo so far is impressive and it has raised (just a little) my perception of IG. However the standard IG webcombo is a bloated dropdown with a grid attached to it. This is just one of the controls that IG have done wrong. Why do I say that, well try to replicate the Outlook 2007 webcombo properly. You will notice that the original contains a dropdown menu. To achieve something like this in Telerik is a breeze as pretty much all their controls have templatable items. This means I can easily integrate pretty much any control as a template. I may be wrong so please enlighten me if I am.

"I was amused for a while but now I am tired of your rant."

 no one's forcing you to read any of this! :)