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Need your help
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Hi,

My Infragistics license is expiring on 31st August and our Admin team is in process of renewing it. We are using couple of Infragistics control and license.licx file in our project. Now the question is once we renew the license do we have to replace the exiting dlls and license.licx file with the new one? Or can you please tell me the steps to follow after license renewal so that it wont affect our live project.

Thanks,

Mits

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    posted

    Hi Mits,

    Thank you for reaching out to us and your continued business. You will not need to replace any of the dlls or license files. Once your renewal is completed, we will update our system with the extended subscription and that will ensure everything continues on as it currently is. The only time you'll need to replace our dlls and license files is when you upgrade to a newer version of NetAdvantage. Also, when you do go to upgrade to a newer version, we have an upgrade utility to take care of updating the dll's and the install process for the newer version will request your new license key and will then replace the license files. Please see our documentation for further details on the upgrade utility. You can locate our documentation at http://es.infragistics.com/support/documentation.aspx#OnlineDocumentation.

    Please just let me know if you have any further questions.

    Thanks,

    Jeremy

    Jeremy Jacobs

    Sales Operations Manager

    Direct: +1 609-297-4105

    jjacobs@infragistics.com

     

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