Forums General
Your Privacy Matters: We use our own and third-party cookies to improve your experience on our website. By continuing to use the website we understand that you accept their use. Cookie Policy
Close
Jason Stearns
15
Error when updating or installing Infragistics Ultimate 17.2
posted

I am having an issue when trying to either update or install/repair Infragistics Ultimate 17.2

On anything I try I run into the following messages:

Version Utility: An error occured during download, please check internet connection and retry again.

Visual Studio Extension: An error occured during download, please check internet connection and retry again.

Visual Studio Template Gallery: An error occured during download, please check internet connection and retry again.

Any help would be appreciated.

Parents
No Data
Reply
  • 7535
    Offline posted

    Hello Jason,

    Thank you for posting to our forum .

    Would like to know are you installing with the Platform Installer? The Platform Installer will encounter an error if it cannot download the MSI files to install Infragistics because it is blocked by a firewall or a proxy, or if it fails to connect for some reason.

    If you are using a registered product, please try downloading the Complete Bundle instead. The Complete Bundle can be found on the Account Info page. Select your product version from the list, then choose Complete Bundle.

    Please let me know if this does solve the issue.

Children