I keep getting the following error at least once a day. Have tried updating Infragistics via the menu, but it reports it is all up to date.
Any advice on this issue?
thanks. uploaded :)
Hi Ryan,
With regards to the sensitivity of the ActionLog.xml I've created a private case for this forum post. You can upload the log file in the support case and it won't be visible here.
Please navigate to https://es.infragistics.com/my-account/support-activity and login with your username and password for our website. In the active cases tab, you should be able to see your case. When you click it, you should be able to see details and upload attachments. Please zip the actionLog.xml before you upload it because an XML file might not be able to go through our system.
Thank you for your cooperation!
Ivan Kosharov
Yes, it did occur. Thanks for asking.
What's a good email address to receive the xml file from me? I'd rather not attach here for privacy reasons.
Hello Ryan,
Have you been able to reproduce a crash and generate the ActivityLog.xml? Please let me know as soon as you do.
Thank you for choosing Infragistics!
Thank you for the information, Ryan.
We will add Productivity Power Tools when we replicate the environment and I'll let you know if we succeed at reproducing this behavior before you send us the action log.
Sincerely