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695
Fatal error
posted

i've downloaded the Net Advantage for WPF which installed correctly. Afterwards I tried to install the NetAdvantage_WPF_20072_Help_SA but this installation fails every time showing the message "Installation ended prematurely because of an error".

 I had the beat version installed before which i uninstalled before re-installing the latest version.

  • 45049
    Verified Answer
    posted

    Unfortunately, this is a very generic error message.  We have our installers display something more meaningful whenever we can, but we can't always do so.  The best suggestion I can give is to generate a log file of the installation, which a Developer Support Engineer can research to see what the error is and what can be done about it.

    This article in our Knowledge Base shows how to generate a log file as part of an installation.  As the article notes, this file is likely to be large.

    Once you have the log file, please submit a support request to Developer Support, attaching the log file.