Hello,
We are currently using UltraWinChart 6.3 within an Outlook 2007 Add-In to chart our data. When running locally on the development machines everything works as expected within Outlook. However, once deployed to the clients (Windows 2003 in this case) via ClickOnce, the tooltips on all of our charts do not display. Is there something specific we need to do or is this a bug? Any help would be appreciated.
Thanks in advance!
Jon
what version are you using? have you tested using the latest available service release?
does this happen with a simple form with a chart on it, or is it in one specific scenario in your project?
i have this issue with charts not showing tooltips unless the chart bar is clicked.
it happens only windows 2003.
The other WinForms controls use a different method for displaying the tooltip, by calling win32 APIs. Most likely it's a permissions issue that doesn't let them show when loaded through reflections, and you might be able to fix that by changing the code access security policy (CASPOL) on the test machine.
I am only an expert in the charting controls, though; you might get a better answer in the forum for one of the controls you're using.
We have the same or very similar problem, it seems to be common to all infragistics controls, in my experience it affects the ultra** list, grid, combo etc and now we have run into the problem again with the charting controls.
It all works fine in a test harness, but once hosted in our crm application , which means loading the control as a reflected assembly all tooltips are lost. This is not the case for generic ms controls, so is an infragistics specific problem.
If you debug the code while running, all events for tool tips are fired and complete, even if you manually add a tooltip its is still not rendered on the screen.
Help !
the chart's tooltip is supposed to add itself to the top level form's Controls collection -- maybe this is not working in the ClickOnce environment? one thing to try is recursively looping through the form's Controls collection and searching for the IGWinTooltip object.
i think resolving this will take some more investigation on our part, though, probably including a sample project to reproduce the issue. if possible, would you please send this to Infragistics Developer Support? http://devcenter.infragistics.com/Protected/SubmitSupportIssue.aspx