Hello All,
I have an ultragridprintdocument that prints a grid using the UltraPrintPreviewDialog. I have noticed that when printing from different computers will produce different size text (from some computers, the text of the rows is bigger, while from others it is smaller and hard to read). Comparing samples both print jobs have the same margin, its just the row size and text size differ. Has anyone seen this behavior before?
Hi, i used 1920 X 1080 and 1680 X 1050. At this time, I do not have the time to create a small sample. I will try to provide on in the coming week or so.
-Chris
Hi Chris,
I tried to reproduce this behavior with version 14.1 (14.1.20141.2035) on a Windows7 machine. I printed the grid once with 1280x1024 resolution and then with 800x600, and set the FitWidthToPages to 1 and both grids looked completely identical. What resolutions did you use to reproduce the issue? Can you please provide me with a small sample, which reproduces the issue?
I am looking forward to your reply.
I can't think of any reason why the screen resolution should have any effect on the printout. The printer resolution is completely independent of the screen. I asked Infragistics Developer Support to test this out and see if they can reproduce this behavior.
That is a good idea. I went ahead and did what you requested, and got the same result. However, my associate mentioned something and I believe he may have stumbled onto the issue.
It seems that the higher your resolution is, the smaller the text its going to print on the paper. I changed my resolution to a lower resolution, and this caused the size of the text to print bigger. Very strange. Thoughts?
Well, I can't really see the margins, but it definately looks to me like this is an issue of scaling and doesn't really have anything to do with the font. You could verify that by including an image in a cell and see if the image size changes.
Have you tried printing to another printer? That would tell us if the problem is in the grid or the printer driver / settings. Even if you don't have another printer, you could print to an XPS file and compare the results on each machine. If the same problem exists, then something is wrong in the grid. If it works okay for XPS, then it's definitely a printer setting like margins or page size, or something in the printer driver that's returning the wrong information.