Hi

How is your investigation going?

Regards,

Graeme

Hello Graeme,

Please do not hesitate to contact me if you are still experiencing issues with this matter.

Hi

Thanks for your example.

I put your code into my MVC website & it works on my dev box.

Unfortunately it gives me no error and no report on the Azure based live system.

This sort of thing usually comes down to missing references in the deployment, but all Infragistics DLLs that you reference are included in my deployment.

I'm really not sure where to look to try to resolve this problem - something fundamental is broken but I am not sure what to check/change.

Made a mistake above - your code does in fact give me the same OutOfMemoryException.

I boosted the Azure site instance to 7GB RAM but it still fails, so I think that it is something fundamental going wrong.

I created anew website on my Azure account and published your example to it and got this error:

[OutOfMemoryException: Out of memory.]
   System.Drawing.Graphics.FromHdcInternal(IntPtr hdc) +1151173
   System.Drawing.Font.ToLogFont(Object logFont) +145
   System.Drawing.Font.ToHfont() +98
   Infragistics.Documents.Reports.TTF.Font.GetDataUnsafe(Font font) +71
   Infragistics.Documents.Reports.TTF.Font.GetData(Font font) +79
   Infragistics.Documents.Reports.Graphics.Font.ToStream() +56
   Infragistics.Documents.Reports.Graphics.VirtualGraphics.set_Font(Font value) +138
   Infragistics.Documents.Reports.Report.Text.Text.ComposeUnits(Text text, Composition composition, IGraphics graphics) +2117
   Infragistics.Documents.Reports.Report.Text.Text.Measure(Composition composition, IGraphics graphics, MeasureMode mode) +877
   Infragistics.Documents.Reports.Report.Section.Section.Measure(Projection projection, IGraphics graphics) +1799
   Infragistics.Documents.Reports.Report.Report.Measure() +626
   Infragistics.Documents.Reports.Report.Report.Publish(Stream stream, FileFormat format) +1745
   AzureReportPublish.Controllers.HomeController.CreateReport() +599
   lambda_method(Closure , ControllerBase , Object[] ) +62
   System.Web.Mvc.<>c__DisplayClass1.<WrapVoidAction>b__0(ControllerBase controller, Object[] parameters) +14
   System.Web.Mvc.ActionMethodDispatcher.Execute(ControllerBase controller, Object[] parameters) +14
   System.Web.Mvc.ReflectedActionDescriptor.Execute(ControllerContext controllerContext, IDictionary`2 parameters) +169
   System.Web.Mvc.ControllerActionInvoker.InvokeActionMethod(ControllerContext controllerContext, ActionDescriptor actionDescriptor, IDictionary`2 parameters) +27
   System.Web.Mvc.Async.AsyncControllerActionInvoker.<BeginInvokeSynchronousActionMethod>b__36(IAsyncResult asyncResult, ActionInvocation innerInvokeState) +22
   System.Web.Mvc.Async.WrappedAsyncResult`2.CallEndDelegate(IAsyncResult asyncResult) +29
   System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +49
   System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethod(IAsyncResult asyncResult) +32
   System.Web.Mvc.Async.AsyncInvocationWithFilters.<InvokeActionMethodFilterAsynchronouslyRecursive>b__3c() +50
   System.Web.Mvc.Async.<>c__DisplayClass45.<InvokeActionMethodFilterAsynchronouslyRecursive>b__3e() +225
   System.Web.Mvc.Async.<>c__DisplayClass30.<BeginInvokeActionMethodWithFilters>b__2f(IAsyncResult asyncResult) +10
   System.Web.Mvc.Async.WrappedAsyncResult`1.CallEndDelegate(IAsyncResult asyncResult) +10
   System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +49
   System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethodWithFilters(IAsyncResult asyncResult) +34
   System.Web.Mvc.Async.<>c__DisplayClass28.<BeginInvokeAction>b__19() +26
   System.Web.Mvc.Async.<>c__DisplayClass1e.<BeginInvokeAction>b__1b(IAsyncResult asyncResult) +100
   System.Web.Mvc.Async.WrappedAsyncResult`1.CallEndDelegate(IAsyncResult asyncResult) +10
   System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +49
   System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeAction(IAsyncResult asyncResult) +27
   System.Web.Mvc.Controller.<BeginExecuteCore>b__1d(IAsyncResult asyncResult, ExecuteCoreState innerState) +13
   System.Web.Mvc.Async.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) +36
   System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +54
   System.Web.Mvc.Controller.EndExecuteCore(IAsyncResult asyncResult) +39
   System.Web.Mvc.Controller.<BeginExecute>b__15(IAsyncResult asyncResult, Controller controller) +12
   System.Web.Mvc.Async.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) +28
   System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +54
   System.Web.Mvc.Controller.EndExecute(IAsyncResult asyncResult) +29
   System.Web.Mvc.Controller.System.Web.Mvc.Async.IAsyncController.EndExecute(IAsyncResult asyncResult) +10
   System.Web.Mvc.MvcHandler.<BeginProcessRequest>b__4(IAsyncResult asyncResult, ProcessRequestState innerState) +21
   System.Web.Mvc.Async.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) +36
   System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +54
   System.Web.Mvc.MvcHandler.EndProcessRequest(IAsyncResult asyncResult) +31
   System.Web.Mvc.MvcHandler.System.Web.IHttpAsyncHandler.EndProcessRequest(IAsyncResult result) +9
   System.Web.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +9515776
   System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +155

Do I need to set up anything special on the Azure website to get it to work - this should have replicated what you did to get it going for you.

Your example works OK on my dev box, just not in Azure.

Hi

Here is the URL of my site, which is your example ( I Will delete the website in a few days):

http://brashigreporttest.azurewebsites.net/

I have tried this in West Europe and West US data centres to eliminate data centre problems.

I just can't see where I am going wrong here if I can't even republish your working example and have it work for me.

I found a couple more things that caused OutOfMemory exception on Azure website:

1) QuickText() (or maybe its AddQuickText() - can't quite remember ) fails every time

2) Adding an empty string fails every time - it needs to be at least one space long.

I have worked through my report and have found a couple of other things that resulted in the OutOfMemory exception until I had removed them:

1) IGridCell.AddQuickText("MyText") fails every time

2) IText.AddContent("") fails every time .

Both of these conditions work fine on my Dev system so it is probably relying on some other server element that is not available to an Azure website.

OK, so I now know where the confusion has been coming from.

Petar's example works on Azure but only if you set it up as a Cloud Service - NOT if you set it up as a website.

This is quite important as, as far as I can tell, it is cheaper to host a website than a cloud service on Azure so that is what I will need to do most of the time.

Please can you fix it to work on Azure websites?

I have set up a new Azure subscription and tried your example again - it still fails.

I downgraded to VS2010 - it still fails.

So, I have tried :

• VS 2013 Express with v13.2 & 14.1
• VS 2010 v13.1
• Western Europe & US Azure datacentres
• Old and new Azure subscriptions

and I can't get it to work under any combination.

How did you get yours to work?