Hi
I am having trouble reading tool bar tools with Jaws software. The scenario is the software should read the menu options every time i press the alt key. I tried the software on excel and it works like a charm, but on my application it does read the menu options first time once i click elsewhere in the application and press the alt key it does not read the menu options. Can someone help me on this ASAP. I have included the code project also.
Thanks,
MC
Hi MC,
I tried this with your application and did not see the mentioned behavior. Please take a look at my video attached to this post.
Did you try after downloading the latest service release for v12.1 from your account at www.Infragistics.com?
Hi Boris,
I see that the toolbar does get highlighted when you press alt key, but the jaws software does not read the highlighted tool.Does the jaws software read the tool name when its highlighted for you the second time ?
Yes i do have the latest version 12.1
Hi Mithun,
What is this software you are talking about? What does it do? Can you shoot a video of the issue, so I can take a look?
Thank you in advance.
Jaws is an software that is used for 508 compliance. Here is the link where you can get this software - http://www.freedomscientific.com/products/fs/jaws-product-page.asp . Basically this software reads the fields and buttons on the screen for u know blind/disabled people. I do not have a video recorder for recording my scenario. So when i press ALT key JAWS reads the hot keys for the first time but when i remove the focus from the keys and then again press alt key the tools get highlighted but the hot keys are not read out by JAWS.
You can try this scenario in excel and it read perfectly. Launch an empty excel book press alt key, Jaws will read saying that File is pressed, now click on one of cells it will read the cell number now press the alt key jaws will read again the highlighted file menu. But in the app i gave you, in the initial load it reads out the tool name, when you click away (like on the body of the form) and press ALT key the tool gets highlighted but the JAWS software does not read it.
Please let me know i that helped. Hoping for a solution ASAP
I have updated my test app, now i have a ribbon with tools on it. I still encounter the same issue. Please let me know if you can resolve or if i need to file a case with Infragistics ASAP
Hello MC,
Thank you for the test app.
I have investigated the issue regarding accessibility not working properly with JAWS. I have asked our engineering staff to examine this further. To ensure that it will receive attention, I have created CAS-115054-B3P5J5 for you and logged this behavior in our internal tracking system with a Development ID of 141203. I will be sure to provide you with an update once our development team has completed their investigation.
I have provided an update regarding JAWS and Infragistics components in the following forum post:http://es.infragistics.com/community/forums/p/79507/410917.aspx#410917
Please let me know if you have any questions regarding this matter.