Hi,
This is a strange one.
My support people have begun to report a rather strange problem. For some users the main menu bar is not displaying. For others some buttons on the toolbar, which are set as visible = false and enabled = false are appearing on the screen. The code to create and initialize these controls is all in the InitializeComponent code created by the designer.
This is not happening for everyone, but it is happening to a small percentage of our users.
(We are currently using 2010 v1. We will be putting out code with 2011 v1 soon.)
Have you ever heard of this problem before? Could it be a Citrix issue? Our application in many cases is published through Citrix. Other times is it deployed to a desktop pc.
Could it be an indication of low memory?
Thanks,
Andy
Hi Andy,
I will be happy to assist you.
The visibility behavior in your application may be expected. May I ask if you have set the Office2007UICapability property to false in your application? This property is used to ensure your application is compliant with Microsoft’s licensing for the use of some of the tools in the UltraToolbarsManager. Please note that setting this property to false may prevent your application from complying with Microsoft UI Guidelines.
The Menu bar visibility behavior doesn't appear to be expected behavior. May I ask if you can provide me with the build of 2010 v1 you are currently referencing in your application? Also, do you know if this issue is reproducible with 2011 v1?
Please note that Infragistics doesn't test against Citrix environments, therefore Citrix is not supported.
I am looking forward to hearing from you .