Hello Alex,

The private ticket is create in order to be used for any sensitive or private information regarding the matter we are talking about.

In general if you could download the offline bundle that contains the needed installers at least one time, and remove the "extra" installers, that are not needed, from the setup folder, zip the content left, and give it your department that is responsible for the installation, they should be able to use that package, for the needed purposes.

If your co-workers are going to install it by themselves, they would have to select from the products tree, only the product that exist in the "Setup" folder of the package provided, and that would have to work for them.

Please feel free to let me know if that works, or if you would like to continue the conversation here or through the private ticket created.

Thank you.

Hello Danko. I'm not sure how this ticket should work in terms of segregating our conversation (or making it private) unless you meant that I should email you with it in the subject.

Please clarify and I'll be sure to use that method going forward.

Otherwise I think I have pretty much outlined what the needs of my group is and once we establish proper method of communication I can identify the validity of our license and maybe you could assist me in creating the package I have mentioned?

Sincerely,

Alex Yakovlev