Hi, we noticed slowness (10 - 15 seconds) on grid preview when mark a redirected printer as the default printer, even with redirected Microsoft XPS printer. When default printer is local printer, there is no issue. Is there a way to fix it?
Thanks,
Crystal.
Hi Crystal,
This conversation regarding the UltraPrintPreviewDialog time delay will continue in the newly opened support case. I already answered to your questions there.
Thank you for using Infragistics components!
Hi Ivaylo ,
Our client escalated this issue as critical, could you please let us know when you'll have answer on what's changed between 10.3 and 14.2 regarding to grid print? Could you also tell me how to open a support case for this issue?
Correction, our client upgraded from 10.3 to 14.2. The performance is slower in 14.2.
Crystal
we upgraded from 13.1 to 14.2. The performance is slower in 14.2.
In order to ensure that we have not introduced a regression issue or no changes are made in the part of code related to the UltraPrintPreview. Can you please share with me what’s the latest customer version or yours of our controls where this issue doesn’t occur and the UltraPrintPreview dialog is faster?