I followed all the deployment instructions and also set up a virtual directory for ig_common on my web site. However, when my users "drill" into a chart, the animation that displays (a rotating set of arrows) is missing on their screen. Instead a small red X (missing image error) displays. I don't get this when using my own PC, but i have the full developers suite on my machine.
What am i missing?
Hello Rob,
The image for the warp is not in the ig_res folder. Do you change the default image that is used by the warp?
You can try setting the image explicitly. Create an images folder in your application and copy ig_progressindicator.gif there. After this set the image path inside initialize panel client side event:
function WebAsyncRefreshPanel1_InitializePanel(oPanel){
//Add code to handle your event here.
oPanel.getProgressIndicator().setImageUrl("images/ig_progressindicator.gif");
}
Hope this helps.
Regards,
Lyuba
Developer Support Engineer
Infragistics
www.infragistics.com/support
Actually, I think i posted in the wrong forum. I thought it was related to the WebCharts, but it is a property of the WARP panels. I saw a post on the forums on how to set the animation value for the WARP panels, but not how to know where the deployment should be. As i said, i put ig_res in place, but it doesn't seem to be right.
Thanks,
Rob
Can you provide us more info which kind of deployment you are using – File System or Session based? You can check and our help topic about this:
http://help.infragistics.com/NetAdvantage/ASPNET/2010.2/CLR4.0/?page=Chart_Image_Deployment_in_WebChart.html
If you are using Session based deployment see this node:
Session-base deployment can work in a load-balanced "web farm" environment, as long as session state is managed correctly in the application.
Note: If session state is set to "InProc," then this deployment scenario will not work across multiple web servers.
If it is File System:
In this scenario, the user account under which the web application is running must have permission to write and modify files in the folder specified under the DeploymentScenario.FilePath property. By default, this user account is "ASPNET" in Windows® XP and "NETWORK SERVICE" in Windows Server 2003.