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ImageStoreException ERROR
posted

Hi folks

From time to time, specially when system load is very high, we are receiving next error from different users: (I'm hiding some private  name using xxxx)

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The description for Event ID '-2147482339' in Source 'ASP.NET 2.0.50727.0' cannot be found. The local computer may not have the necessary registry information or message DLL files to display the message, or you may not have permission to access them. The following information is part of the event:'3005', 'An unhandled exception has occurred.', '15/03/2010 10:12:45', '15/03/2010 9:12:45', '46182380b8764cb8a3ec45a1cf32f93f', '33039', '2', '0', '/LM/W3SVC/843087463/Root/integra-1-129130994095913555', 'Full', '/xxxx', 'F:\web\xxxxxx\', 'SERVERNAME', '', '5384', 'w3wp.exe', 'NT AUTHORITY\Servicio de red', 'ImageStoreException', '

Unable to write chart image files at given file path. Please check and correct

UltraChart's DeploymentScenario property. Or please provide write permissions to

directory path where chart must save images. Please refer Deployment Scenario

section in help files.

-Or- Follow KB article link: http://devcenter.infragistics.com/Support/KnowledgeBaseArticle.Aspx?ArticleID=5444

', 'http://xxxxxxxxx.aspx?tab=2950B623ACF36A4E6D9D88A194E9A20A9CE4A4A7C883458E70EB7A6BFA145A4C', '/xxxxxxxxxxxxx.aspx', '10.130.37.54', 'C00188', 'True', 'Custom', 'NT AUTHORITY\Servicio de red', '6', 'NT AUTHORITY\Servicio de red', 'False', ' at Infragistics.WebUI.UltraWebChart.UltraChart.Render(HtmlTextWriter output)

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Write privileges at the directory are ok. In fact, if the same user who have received the error try to access to the same form he is able to do it, and no error is raised.  It happens aparently randomly

We have set total privileges for 'All' at the directory, there is no more information at log... Any idea about what's happening?

Thanks in advance