Greetings!
When Printing in landscape format from the print button in the ViewReport Control (WinForms) the control is missing sending PaperSettings to the printer. Hence we get an ugly dialog telling us "Current printer paper size is different.. bla bla bla". Choose Yes, No, Cancel. Clicking "No" changes the printing layout to landscape. Here's the trick, the control should first set the printing queues orientation to the report default, then check. But it doesn't.
This has been discussed in this thread:http://www.infragistihttps://es.infragistics.com/community/forums/f/retired-products-and-controls/69016/override-paper-orientation#349391cs.com/community/forums/p/69016/349391.aspx#349391
Clearly this is a bug in the control since doing it in code yields the correct result (see code below). If we can do it by code, so can the ViewReport control.
LocalPrintServer localPrintServer = new LocalPrintServer(); PrintQueue defaultPrintQueue = localPrintServer.DefaultPrintQueue; string printerName = defaultPrintQueue.Name; UltraWinReportViewer.PageSettings currentPageSettings = vrReport.GetCurrentPageSettings(); UltraWinReportViewer.PaperSettings paperSettings = new UltraWinReportViewer.PaperSettings(currentPageSettings.PaperSize, currentPageSettings.PageOrientation); vrReport.Print(paperSettings, printerName, UltraWinReportViewer.PageRange.All, false);
The solution is NOT to have my own print button and do this. I am using the toolbar control in the ReportViewer and cannot have my on button the form.
I had hopes the PrintStarted event would have information on the selected PrintQueue an perhapas a Cancel event argument so that we could handle it by ourselves, but no.
So, when do you plan to fix this?
/Peter
I am also being skewered by my users on this bug.
This may not seem like a big deal ("just click No in this dialog box...") to you, but this is actually holding up a prodcution install for me.
Can you provide a public status on this case and when a fix will be available?
Thanks,
Jim
Hello,
We are experiencing the exact same problem in an application we created using Infragistics Reporting. I see there is a support case opened for Peter. Can you provide a public status on this case and when a fix will be available?
Kent
I have opened a private case for you so that I can link it to an internal development investigation. This way you will be notified automatically when the our development team has made any progress. The case number is CAS-146625-P0X4S7. You will see it located here: https://es.infragistics.com/my-account/support-activity
Let me know if you have any questions regarding this matter by updating the case. Thanks.
So!
All that you are telling me is what I wrote in my first post. This is just a work-around to get past the bug and not the solution to the problem. My pasted code in the first post also works, and I can also try to print then and click 'No' in the Warning dialog to make it work. None of these work-arounds are good enough.
The thing is, all I should need to do is click the print button in the ViewReport toolbar. The code behind that print button click should do exactly as the code in my first post (which basically is the code Infragistics proved in the linked thread); get the PaperSettings from the report (.igr) and send that to the selected printer using the same .Print method as the code sample is doing, thereby telling the printer to print in either portrait or landscape.
I have several reports in my application and all of these should only need two clicks to print; print-button in toolbar, then print button in Select printer dialog. The user should not need to know if the report is in portrait or landscape mode, and then take measures if it is in landscape to click preferences and try to find the portrait/landscape selection in every custom printer settings window.
Try print from every other standard application; word, acrobat, etc. There is never a need to go tell your printer a landscape document is coming. The application takes care of that.
My application needs to be that good. Your tools are there to help me do this. Taken from your first page: DEVELOP THE ULTIMATE EXPERIENCE
Hello Peter,
Ok, so I believe we understand eachother in that message appears because the PageSettings are not set to landscape and the printer is not overriding the controls PageSettings.
To avoid this dialog please follow these steps in order when using the Report Viewer at runtime:
First click the Page Settings icon. (page with wrench) and choose landscape. Second, click the Preferences button in the Print dialog to open the printer's settings. This step may vary depending on printer, Make sure the printer is set to landscape.
Now when you print the Print Report dialog does not show up and the page is printed in landscape as expected.
Let me know if you have any questions regarding this matter.