Like others I have spent £154.00 on this suite of controls for lightswitch, however some of the most basic requirements are not met, particularly with the Grid control. Firstly, Column headers display the underlying field name, rather than the Display name set for the underlying embedded control and there is no way to change this. How user friendly is that, given that database field names are sometimes likely to be less than intuitive. The default behaviour does not even split out words from the name i.e. ProductDescription does not display as 'Product Description'. This issue has been highlighted since November 2011 and is still not fixed!
Additionally, numeric values will not align right, even if you set both horizontal alignment and text alignment on the underlying control! So, no numeric data in our lightswitch grids, please!
You can't hide the search bar (what if you are providing your own functionality?).
Amazingly, the Display Name property exists for a grid, but it does not 'Display' anywhere! What if you have several grids on the same screen? How on earth does a user know what they are looking at?
These are the most basic, yet crucial things. Under these circumstances, this product should not be RTM where developers are expected to pay in good faith that at least the most basic requirements are met.
It wouldn't be quite so unprofessional had these issues been adressed based on previous posts highlighting them, but this has not transpired.
Infragistics, give me one good reason, given these issues and the lack of response, why I should use your grid in a production app, let alone pay for it (which I have),in its current state. These are not bugs, just basics. Truthfully I am tired of having expectations raised by slick p.r. blurb and pretty pictures only to be let down by what seems to be pure trivia.
Sort it. Now. Please.
Hello Manuel,
Usually we do not have a practice of sending Service Release notification emails to users that do not have submitted a particular issue as they, in most cases wouldn’t those particular fixes. If you’d like to report on another behavior you feel isn’t right, I’d be more than happy to assist you forward it to development. And that way I can create a support ticket on your behalf, as I have for Ian, and link the development issue to it, so you receive an update when a Service Release containing the fix is available for download. If you would like I can also create a support ticket that would be linked to Ian’s issue.
Please let me know if I can be of any further assistance to you as well.
Hi Ian,
I see what you mean, however we haven’t had much feedback and only a small number of issues have been submitted, so far and I suppose this is the reason no Service Release is planned yet. I am not saying that there won’t be one, however there isn’t a projected date. Thanks to your feedback we will surely make the necessary improvements on the behavior as new feature implementation and fixing any present functionality.
Please do continue providing us your feedback so we can mold the product to best suit your need.
Out of your submission I have logged the alignment issue with development under ID: 103421 and I have also created a support ticket on your behalf: CAS-84929-RM52HG and have linked the development issue to it, so that you can get automatically updated, when a Service Release containing the fix is available for download. You can get the new version from our website’s “My IG”, “My Keys & Downloads” tags: https://es.infragistics.com/Membership/Default.aspx?panel=Downloads#Downloads
You can also monitor the support ticket’s progress through the “My Support Activity” tag: https://es.infragistics.com/Membership/MySupport.aspx
I have sent your feature request directly to our product management team. Our product team chooses new feature requests for development based on popular feedback from our customer base. Infragistics continues to monitor application development for all of our products, so as trends appear in requested features, we can plan accordingly.
We value your input, and our philosophy is to enhance our toolset based on customer feedback. If your feature is chosen for development, you will be notified at that time. Your reference number for this feature request is FR14109.
If you would like to follow up on your feature request at a later point, you may contact Developer Support management via email. Please include the reference number of your feature request in the subject and body of your email message. You can reach Developer Support management through the following email address: dsmanager@infragistics.com
When this is resolved you can get a private build for it at soonest. Please let me know if there is anything else I can assist you with on these matters.
Hi,
I absolutely agree with what Ian is saying and can understand his feelings; however, I must accept I don't have such a great vocabulary to express myself in such a fine and rightful way.
Of course I am not writing to say above words but to ask, desperately, to IG that they announce to everyone when a new version (or update, upgrade, release, whatever) is released with respect specifically to the Grid control.
I have admired IG since long time ago and *want* to use this product in my LS apps.
However, I just want to use a version of IG Grid that is issues free and that helps myself build better apps than without IG LS controls. I must say, and again agreeing with Ian, this version of Grid control is not up to that task.
Many thanks and bye ...
Hi Peter,
To be frank, although I appreciate the fact that you have responded, the content of your reply is rather worrying. I'm certain you didn't mean '....undergoing its basic development....' in the literal sense although I will reiterate that given the shortcomings of the grid for most basic functionality, this should never have been released as a paid-for product!
How can a product go through full-cycle testing and not catch these most basic of errors? Besides which the grid is your silverlight version wrapped as a lightswitch extension: does even the underlying silverlight version exhibit these issues?
It is also unacceptable that there are as yet no planned service releases for a product which is plainly not fit for purpose. How many other issues may I (or my customers) discover with respect to this suite of controls?
Given this, I would like someone at Infragistics to initiate the process of refunding me as soon as possible. I am hugely disappointed and frustrated that I cannot present an application to my customers built using these controls because of such ridiculously basic missing functionality and I also find it very hard to understand how such a product could be released to the marketplace in such a condition.
Hello Ian,
I have been looking into your post and I do understand what you mean. The IG LightSwitch package is quite new, like the platform itself, and is currently undergoing its basic development. This is reason that there still are no Service Releases available, however the issues that had been submitted, have been worked on and some, like the column headers issue you mentioned, are already fixed internally.
I have also been looking into the other issues you mentioned. For the grid’s display name, since no such functionality has been intended, I can submit a Feature Request on your behalf, whereas for the numeric values alignment - I can log it directly with development, so they can attend to it right away.
As I mentioned above, still there aren’t any Service Release projections for the LightSwitch package and this is why, the only way we can provide you with any fixes would be with an untested version of the installer, which you would use to replace the RTM you currently have installed. If you’d like the untested version, I can suggest requesting one after the alignment issues have been fixed.
Looking forward to hearing your thoughts on the matter.