Does anyone at all at Infragistics test these components before they send them out to the world to use?

 The Ultrawebgrid does NOT work inside an Async Web Control Panel.  There are so many issues I can't even remember them all.  Due to the dropoff of any real valuable help data in the help files I've been forced to "tinker" around all day trying this and that.  There are some things in the help file which have no information whatsoever, such as the property "BrowserTarget".  What kind of a browser is Auto?  I've never heard of that kind of web browser.  I also have never heard of an UpLevel or DownLevel web browser. Your help file has no information on this other than if I pick the DownLevel the async panel will not actually work in async mode.  Hmmmmmmmmmmmmmmmmmmmmm... very interesting.  Why would someone go through the trouble of putting one of these controls on their page if they DON'T want it to work?  What kind of logic is there in that?  I do not understand this kind of logic.

 Anyhow, the problems I am having are two fold for the most part (as these are the deal-breakers)

1.  When putting the grid inside the panel, it takes sometimes about 5-10 or so clicks on the grid to get it to focus properly so you can select a row or put a cell into edit mode.  Yeah, I would say right now that our clients will find this a real deal breaker.  People expect that when they click on something, it actually works the first time.  They don't want to click click click click click click rapidly to get something to work.  Does that make any sense whatsoever to Infragistics?  I am wondering..... given my past frustrations and our loss of a client due to other Infragistics bugs.  We were promised some sort of a fix in a timely fashion and while I proved where the problem was I could not rebuild the .dlls without a key file from Infragistics so we had to just sit here and wait and apologize endlessly to our clients, and invent alternatives ourselves simply due to the time loss waiting for Infragistics to get their act together.  So here I am looking at this problem and I will say this right now, this is a deal breaker for us.  Either we get a fix within a week or we just up and stop using Infragistics forever because these kind of issues cause loss of business. Loss of business causes loss of revenue.  Loss of revenue means people don't get paid and it also means Infragistics goes bye bye.  Please do take this to your management. They need to hear how crappy their products really are and how lacsidazical the response is from the support staff and by the marketing staff and the salespersons staff.  Everyone it lacking over there.  So take that to your management, please do.  Tell them there's one pissed off customer who's been a customer for a long time now and is ready to move on due.

2.  grid does not work hardly in any way shape or form inside an Async Web Control Panel for SAFARI browsers.  This means Safari on Mac, or PC.  As a matter of fact, there are a kazillion things you guys make that are not supported on Safari.  Is your development staff off on a Safari themselves and that is the explanation for the dropoff of the number one major browser for the Macintosh?  I mean come on guys, does ANY testing get done there?  From what I'm looking at, there is no possible way someone could have tested these controls on Safari and signed off on it.  No way!  Fire the dude who has that job because he's falling asleep at the job!  The grid doesn't show a header, it also doesn't go into edit mode, it also doesn't select a row, the caret doesn't show up.  And it's intermittant.  Wow, how'd you guys managed to pull that off?  Some randome intermittant behavior so that one hit A works but B and C and D and E dont and next hit B works but none of the others and so on.  I bet that took some real imagination to make that happen.