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1052
XamTreemap Tooltips not showing
posted

Hi,

We are using the XamTreemap and have setup tooltips in the style template for the nodes. The tooltips seems to work most of the time, but seem to only show inconsistently especially on the parent node. I have attached an example to show this behaviour. If you mouse over the child nodes then the tooltip is shown correctly, however on the parent node the tooltip doesn't show, most of the time.

Is there anyway to fix this?

 

Thanks in advance

TreeMapToolTips.zip
  • 27093
    posted

    Hello,

     

    Here is the support ticket number: CAS-70210-GR955X we have created on your behalf. I am going to link it to development issue: 84129, that Boyan logged for you, so that you get automatically updated when a Feature Release containing the fix is available for download. You can get the new version from our website’s “My IG”, “My Keys & Downloads” tags: https://es.infragistics.com/Membership/Default.aspx?panel=Downloads#Downloads  

     

    You can also monitor the support ticket’s progress through the “My Support Activity” tag: https://es.infragistics.com/Membership/MySupport.aspx  

  • 335
    posted

    Hello,

     

    We were able to reproduce the described behavior. An issue has been logged into our internal system and our developers will take a look into it as soon as possible.

     

    At this point I am unable to provide you with a workaround. It looks like the parent nodes tooltips appear if the mouse is moved away from the Treemap and after that it is moved back on the desired node. Yet moving the mouse from node at one level to node at another level does not show the tooltip.

     

    Regards,

    Boyan