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JG Giridhar
1140
Ultra web Tree
posted

Hi,

We are developing the web application Framework 3.5 by using the Infragistics version 9.1.20091.2190.

In our web application  we are using Ultra web Tree control.

In that when we displaying the data it was wroking fine in IE6 and IE7 but in IE8 we are facing the below issues.

  1. We are getting JavaScript error while clicking the Tree menu.
  2. When we are clicking the parent tree node and the corresponding child node data are not displayed properly.

Note: In the above mentioned points are working fine in IE6 and IE7. Here i have attached screen shot for your reference.

Please suggest us the proper solution for resolving the issues.

Thanks in Advance,

Sphinx

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  • 15979
    Suggested Answer
    posted
    Hello Sphinx,
    It has been a while since you have made your post, but I suppose the other community members can benefit from this answer as well.
    I can see that you are using an untested build (2190) and the latest Service Release for version 9.1 is with build 2187.
    If this behavior is not present with build 2187 I can recommend you to use it instead of build 2190.
    What you can also do is to start the IE Debugger and see if there is a “getCell()” function available and why it is returning a null value.
    You can also force the browser in compatibility mode or in IE7 mode to see if this will resolve the behavior.
    If the issue is caused by “UltraWebTree” control I can recommend you to upgrade your controls to a newer version (fixes for version 9.1 are not available anymore - https://es.infragistics.com/support/product-lifecycle) and ultimately migrate to our new Aikido “WebDataTree” control which provide much more functionalities - https://es.infragistics.com/samples/aspnet/data-tree/data-binding

    I hope that this information will help in resolving the issue.

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