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Zsolt Molnar
165
Nothing happens after start
posted

Hi,

 I'm experienced with a problem. There was something like a freeze, the Indigo Studio didn't response and after some minutes (over 10) I had to kill the process. Now it is not working. The splash screen starts but nothing else happens. I've tried to repair, reinstall, uninstall, restart some times but it didn't help. I don't know what happened it has stopped to work. I've searched for any related information in the event log but it does not have anything.

 UPDATE: It is now working I deleted every temporary folder but I think maybe there is not any relation between this and the startup failure. Is that possible it needs to connect to somewhere and that service was down? 

 Please give me some feedback about this strange issue. Is there anybody else who has faced with this kind of issue? :)

 Regads,
 Zsolt Molnar 

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  • 2848
    posted

    Hi Zsolt,

    Thanks for letting us know.  One thing that we've seen happening that we could not reproduce consistently is that after a while of not using Indigo (not sure how much time), it takes some time to start working fluidly again. Like if everything was in 'hibernation mode' and needs some seconds to get back, it could be 10-20 seconds.

    I'm not sure if that was what happened to you, but please if you see a similar behavior again, give it a few seconds and let us know how it went.

    Regards,

    Andres

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