Hi,

 I don't remember exactly what I did when it started to not answering, but as far as I can remember I used it constantly when it happened. So, I think it should be something else, but it has not happened again. I really don't like this kind of issues as a developer, you can not reproduce it, but you know something skeleton could be there.. but anyway maybe some changes in the software will solve it automatically.

 Let's just say it was something what happens very rarely or never, till it does not do it again. :)

 Thanks for your help!

Hi Joseph,

The installers files are being updated in the website. They should be ready today but I can share the installer with you, just send me an email to drivero at infragistics.com

Regards,

Diego

I just downloaded the latest from the website, and sorry to report it's still messed up on Windows 8.  I try running it, and nothing happens.  With the last version I used to get the splash screen, but now I don't get the splash screen anymore.

I tried looking for additional logging, but C:\Users\<yourusername>\Documents\ is empty.

Is there anything I can provide to help you diagnose?

Windows 8 x64.  I am running as a limited user, but installed as administrator if that helps.  What appears incorrect is that the Indigo Studio icon is pointing into "C:\Users\Administrator\AppData\Local\Infragistics\Indigo Studio\Indigo Studio.exe".

When I try to install as the limited user, I get a UAC popup for the admin password.

Is IndigoStudio supported running as a limited user?

Hi Joseph,

We were able to reproduce the installation issue under a Win 8 x64 environment and we are working on a fix for it. 

In the meanwhile I suggest you uninstall Indigo as admin and then reinstall Indigo with the limited user account. 

Thanks,

Claudio

Thank you.

In the meantime, a good workaround (at least for me) is to simply copy the .exe & .config file into a directory accessible by the limited user.  They appear to be the only objects required to run.

So if you installed IndigoStudio as Administrator, the .exe & .config files would be in C:\Users\Administrator\AppData\Local\Infragistics\Indigo Studio.  Once I copied them to a directory accessible by my limited user account, all is well.

This appears to be a Win8 problem only?  I have several users running it on Windows 7 with no issues.

I have solved my issue. For some reason the Documents folder on my Mac had the permission altered to prevent Admin (me) from writing to it. I have no idea how or when this occured but it was preventing Indigo from writing the files to the Documents folder and so the program couldn't init.

I hope this helps someone...

Cheers,

Robin Leboe

Coast Creative

www.coastcreative.ca

Hi Claudia,

I just recently installed indigo, every time it opens all I see is a blank screen. I followed the suggestions you gave everyone else. I downloaded silverlight. I deleted the root file. And i clicked on your prototype link; it works, but the program on my desktop does not. I've just send you this in an email + the log files. Please help!

Thanks!

LM

Hi Robin,

Could you please run this prototype in Safari http://indigo.infragistics.com/prototype/4RF3V2PU and let us know if you can see it correctly?

Can you please send me the log files (under Logs folder) to cbadell at infragistics.com? Is the OS user an administrator or regular user?

Thanks in advance.
 
Best regards,
Claudia
Indigo Studio Team

I am having this problem as well. Mac 10.7.5. App launches and hangs. Silver late installed (latest version). Help?

Hi Douglas,

Latest Silverlight should not be a problem. Is version 5.1.20125.0, right?

Can you send me the log files (under Logs folder) to drivero at infragistics.com? Is the OS user an administrator or regular user?

Best regards,

Diego