Silverlight error when running Indigo Studio

James Tagorda posted over 6 years ago

Attached is a screenshot of the error.

I just installed Indigo Studio and I'm getting a Silverlight error. I followed the help link and tried uninstalling Silverlight and running Indigo Studio again. It will then say Silverlight is not installed and directs me to download and install Silverlight. I do that and I still get this Silverlight error.

What can I do?

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Offline Rodney White posted over 3 years ago +1
I have the same problem

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Offline Pablo Moleri posted over 3 years ago in reply to Rodney White

Hi Rodney,

Please check the updated Silverlight not loading troubleshoot page.
There you'll find information about how to check your installation.

Best regards,
Pablo
Indigo Team
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Offline Rodney White posted over 3 years ago

I have the same problem
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Offline Claudia Badell posted over 6 years ago in reply to James Tagorda

Thanks! I've just replied your email from our email account.

Best regards,
Claudia
Indigo Studio Team
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Offline James Tagorda posted over 6 years ago in reply to Claudia Badell

I sent 2 files. win.log and indigo.log
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Offline Claudia Badell posted over 6 years ago in reply to James Tagorda

Hi James,

Could you please send us the files in the Documents\Indigo Studio\logs folder to our support email account (indigo[at]infragistics.com)?

Thanks for your time.

Best regards,
Claudia
Indigo Studio Team
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