Dear Infragistics Support Team,
while developing a preview for excel spreadsheets in our web application using your IgniteUI's spreadsheet component we came across a problem that forced us to disable your component after a few weeks.
Some of our customers discovered a strange behavior where the first column in a spreadsheet was somehow crippled. While the first few rows are displaying this column correctly, all the following are not.
On top of that data from another column is displayed in its place. However, everything is correctly displayed in the current Excel version of Office 365. I have included a screenshot showing excel and your component side by side to better show this issue. This problem is also reproducible in your web demo found at https://www.igniteui.com/spreadsheet/loading-data loading the attached excel sheet.
At first, we suspected that something in the layout would lead to this kind of problem. However, since Excel displays everything correctly, we suspect the problem to be in your application.
We greatly appreciate any further help.
Commonly, this mistake happens because of the unsupported record augmentation of your document. Thus, ensure that MS Excel in your framework upholds the . xlsx expansion.