Hello,

In November 2011 we bought two licenses for WPF LOB control package (2011.1).

Now we would like to upgrade to 2011.2, but the MyIG -> 'My Keys and Downloads' section does not list 2011.2 package, just 2011.1. So we downloaded 2011.2 WPF LOB from: http://es.infragistics.com/dotnet/netadvantage/wpfdownloads.aspx#Downloads

But when trying to install / register this new version, the old 2011.1 key was not accepted. So my questions are:

Why is 2011.2 package not listed on 'My Keys and Downloads' section?

Why is the old 2011.1 key not working on 2011.2?

How to get a valid 2011.2 key?

Our license expiry date is 09/11/2012 - I'm not sure if I understand your licensing policy correctly, but I think we should be entitled to use all WPF LOB releases released while our license is active, without paying any additional fees. Am I correct?

P.S. Your support web page is currently not working (http://es.infragistics.com/support/default.aspx)

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Best regards, Robert.