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Website Session Problem!!
posted

The problem is, if you are idle for 30 minutes on the infragistics website, and you submit another note to your support issue, you can type a  long text and  puss on submit. 

the website takes you back to the login screen.

and all my text is gone!!!

Can you somehow preserver this text, because english is my second language and i hate it to type a long text again....

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  • 20872
    Offline posted

    Hello euving,

    I have been looking into this forum thread, and the best approach that I could suggest here would be saving the long text manually in a separate file prior sending the note out. Doing so, you would have the text in case anything unpredictable happens with your current session.

    If you have any other questions please feel free to let us know.

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