We paid for priority support and now this is the 3rd time that we have submitted a support request onlyh to wait 4 hours then realize that the system has marked it as standard level. How difficult can this be to get right!!!!
Further I would not have to be asking for support if your documentation was worth a ***.
I am so sorry that I EVER made the decision to go with Infragistics that if I could get all my money back it would not be fast enough.
I may just dip into my budget and go to Telrix!!!
PSI just logged into the chat syustem, support rep came into the room and left the room and ended the chat without saying a word, WTF?
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HOW THE HELL DO YOU STAY IN BUSINESS !!!!!! ???????
I've been asking myself the same question. Telerik may be the way to go but that would mean recoding existing software which I don't have the time for right now.
Hello zurawsk,
I do not see that you have any keys registered to us under this username. Please be sure your keys registered to recieve your correct level of support.
If there is anything we can help you with please email DSManager@infragistics.com
Thank you,
Stephani