during the installation of VersionUtility 2017.1 i get error message - Microsoft Visual Studio: Unknown Error
log file:
Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action VS2017DevSetup, location: C:\Program Files (x86)\Microsoft Visual Studio\2017\Professional\Common7\IDE\, command: C:\Program Files (x86)\Microsoft Visual Studio\2017\Professional\Common7\IDE\devenv.exe /setup /nosetupvstemplates === Logging stopped: 2017-07-30 16:24:46 ===
what could be wrong? i'm running Windows 7 Pro 64bit, have installed both VS2015 Pro and VS2017 Pro. both IDEs looks fine, i can code and compile with them.
other parts (WinForms, ASP.NET, WPF, etc...) installed without problems. the only problem is with VersionUtility.
VS2017 is fresh installed, one week ago. VS2015 is older and have VersionUtility 2013.1 and 2016.1 installed.
thanks for any help!
Hello Gregory,
I discussed the log file with the engineering service team and found the information that there is a known issue with installation of Version Utility on machines with Win 7 and VS2017.
Regarding VS2015 , the issue is with VS2017, but it breaks the entire installation, so Version Utility will not get installed on any other versions of Visual Studio that are on the machine.
I will make this case private and attach the development issue with it so that you will be notified when the service release is available.
Let me know if you have any questions.
I am having a similar issue with not being able to install the versionutility or the visualstudio extensions. I have Visual Studio 2015, Visual Studio 2017 15.2 and Visual Studio 2017 15.3 installed all with the latest versions.
MSI (s) (10!10) [21:34:09:979]: Creating MSIHANDLE (3) of type 790531 for thread 19984Action start 21:34:09: IsVS15Installed.MSI (s) (10!10) [21:34:09:981]: Closing MSIHANDLE (3) of type 790531 for thread 19984MSI (s) (10!10) [21:34:10:325]: Creating MSIHANDLE (4) of type 790531 for thread 19984SFXCA: Extracting custom action to temporary directory: C:\WINDOWS\Installer\MSI42C2.tmp-\MSI (s) (10!10) [21:34:10:326]: Closing MSIHANDLE (4) of type 790531 for thread 19984MSI (s) (10!10) [21:34:10:370]: Creating MSIHANDLE (5) of type 790531 for thread 19984SFXCA: Binding to CLR version v4.0.30319MSI (s) (10!10) [21:34:10:373]: Closing MSIHANDLE (5) of type 790531 for thread 19984MSI (s) (10!10) [21:34:10:384]: Creating MSIHANDLE (6) of type 790531 for thread 19984Calling custom action IGCustomActions!IGCustomActions.CustomActions.IsVS15InstalledMSI (s) (10!10) [21:34:10:385]: Closing MSIHANDLE (6) of type 790531 for thread 19984MSI (s) (10!10) [21:34:10:385]: Creating MSIHANDLE (7) of type 790531 for thread 19984Caught exception while searching for installed VS 2017 instance.MSI (s) (10!10) [21:34:10:386]: Closing MSIHANDLE (7) of type 790531 for thread 19984Element not found. (Exception from HRESULT: 0x80070490)MSI (s) (10:B4) [21:34:10:408]: Closing MSIHANDLE (2) of type 790542 for thread 13468CustomAction IsVS15Installed returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)Action ended 21:34:10: IsVS15Installed. Return value 3.Action ended 21:34:10: INSTALL. Return value 3.MSI (s) (10:9C) [21:34:10:411]: Note: 1: 1708 MSI (s) (10:9C) [21:34:10:411]: Product: Infragistics Version Utility 2017.1 -- Installation failed.
Hello Ppecek,
Thank you for posting to our forum.
Currently I am discussing the log file with the engineering service team.
I will provide you further update when I’ll hear back from them.
Meanwhile if you have further questions or concerns please let me know.